Admin Associate II - Pain Management
Hartford Healthcare•Norwich, CT
•Onsite
About The Position
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. This position reports to a Team Lead, Site Manager or Practice Manager.
Requirements
- High school diploma or equivalent
- 2 years of relevant experience in a fast-paced medical office
- Ability to adhere to HIPPA, OSHA and CSG OSHA policies at all times
- Ability to provide excellent and efficient customer service
- Positive, customer-focused approach, with commitment to providing excellent patient care
- Proven ability to work effectively in a team environment
- Excellent written and verbal communication skills
- Strong computer skills - solid working knowledge of Microsoft Office and IDX software
- Knowledge of medical terminology and insurance requirements
- Ability to travel independently to satellite offices with or without advanced notice
Nice To Haves
- Associates' or Bachelor’s degree in a clinical or business field
- Ability to communicate in other languages
Responsibilities
- Adhere to HIPPA, OSHA and CSG OSHA policies at all times
- Provide excellent and efficient customer service
- Work effectively in a team environment
- Communicate effectively in writing and verbally
- Adapt quickly in a fast-paced environment juggling multiple competing tasks and demands
- Utilize strong computer skills, including Microsoft Office and IDX software
- Apply knowledge of medical terminology and insurance requirements
- Travel independently to satellite offices with or without advanced notice
Benefits
- Competitive benefits program designed to ensure work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
