Admin Assistant for Luxury Condo

Guest Services, Inc. • Estero, FL

1d • $24 - $25 • Onsite

About The Position

The Administrative Assistant is the first point of contact at the property, and is responsible for the administrative tasks assigned to support the community and the GM. Technological proficiency (Office, Adobe, etc) and superior customer service skills required. Schedule is 5 days, 40 hour work week with required days being M, F & Sat. Candidate can select taking T, W or TR off during the week. Pay range is $23.50 - $25.00 based on experience.

Requirements

• High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.
• Ability to calculate basic mathematical figures.
• Computer proficiency with the ability to utilize Microsoft Outlook, excel, Teams, etc.
• Great interpersonal skills required, with the ability to communicate effectively with a wide variety of people.
• Ability to sit at a desk for the entire work day.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication.
• Use hands and arms to reach for, grasp, and manipulate objects.

Nice To Haves

• Technological proficiency (Office, Adobe, etc)

Responsibilities

• Greet owners, renters, visitors. Check vendors in/out of the property.
• Issue fobs and parking passes.
• Keep records and execute administrative policies determined by management.
• Adhere to and promote GSI Hospitality Standards.
• Screen incoming calls and correspondence, and respond independently when possible.
• Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitors compliance.
• Maintain association website.
• Create and maintain database and spreadsheet files for revenue management, sales and leasing.
• Run all required weekly and monthly reports for analysis and distribution.
• Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.
• Maintain office equipment and supplies.
• Required to learn new software systems and become proficient as assigned.
• Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments. Operate multi-extension phone system.
• Perform administrative tasks as assigned by management team.
• Maintain awareness of safety issues, and report them immediately to your manager.

Benefits

• Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
• Embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED