About The Position

Performs administrative and business tasks for the program/department, in addition to general clerical office duties. This role involves managing communications, maintaining records, ordering supplies, preparing reports, and assisting with client-related activities. The position also requires adherence to organizational standards and policies regarding training, absenteeism, and appearance.

Requirements

  • Associate’s degree (A.A.) or two-years of college or technical school
  • Two years related experience or equivalent combination of education and experience
  • Computer knowledge is a must
  • Proficient in Word, XL and PowerPoint
  • Problem solving abilities while multi-tasking
  • Ability to exercise sound judgment
  • Excellent verbal and written communication skills
  • Excellent customer service and organizational skills
  • Bilingual in Russian/English

Nice To Haves

  • Experience in working with seniors preferred

Responsibilities

  • Answers and screens telephone calls, provides basic information, and routes calls.
  • Receives and routes incoming mail; prepares and ensures proper delivery of outgoing mail.
  • Maintains inventory and orders office supplies, following established protocols.
  • Maintains departmental filing systems and files correspondence and records.
  • Maintains and updates client mailing list, creates labels, and facilitates mailings.
  • Assists in the preparation of monthly service summary and statistical reports, and other required documentation.
  • Greets visitors, ascertains the nature of their business, and directs them to the appropriate staff member.
  • Assists with the submission of check requests and invoices, including staff reimbursement for travel expenses.
  • Makes copies, scans documents, and transmits faxes related to department activities.
  • Assists with data entry in the electronic client record keeping system.
  • Prepares confidential reports, correspondence, and other materials for the Department/Division director.
  • Assists with coordination of client transportation to social programs and events.
  • Performs other related duties as required or assigned.
  • Completes annual mandatory trainings in a timely manner.
  • Adheres to the organization’s policy in regards to absenteeism and appearance.

Benefits

  • Annual mandatory trainings
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