Admin Assistant 1
About The Position
The University College Advisement Center (UCAC) invites applications for a full-time, benefits-eligible Administrative Assistant 1 (AA1) position at The University of New Mexico’s main campus. UCAC provides academic advisement and support to a diverse student population, including undecided/exploratory students, pre-health students, liberal arts and integrative studies majors, and non-degree seeking students. As the first point of contact for the center, the Administrative Assistant plays an important role in creating a welcoming, professional, and student-centered environment. This position is ideal for someone who enjoys helping others, thrives in a fast-paced office setting, and values teamwork and organization. The successful candidate will support the daily operations of a highly skilled academic advisement center while delivering exceptional customer service to students, faculty, staff, and visitors.
Requirements
- High school diploma or GED
- At least 1 year of experience directly related to the duties and responsibilities specified
- Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Nice To Haves
- Experience working in higher education, student services, admissions, advising, or a related administrative support environment preferred
- Demonstrated empathy and active listening skills, with the ability to effectively assist students, staff, and community members while responding to high-volume and repetitive inquiries
- Strong verbal and written communication skills, with the ability to communicate clearly and professionally with diverse populations
- Proven commitment to providing exceptional customer service in a student-centered environment
- Proficiency in Zoom and Microsoft Office Suite, including Microsoft Teams, Outlook, Word, and Excel
- Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment
- Ability to work independently while also collaborating effectively as part of a team
- Ability to maintain professionalism, confidentiality, and accuracy when handling student information and record
Responsibilities
- Greeting and assisting visitors in person and by phone
- Scheduling academic advisement appointments
- Managing front desk and reception area operations
- Answering telephone and relaying messages
- Performing general administrative and office support tasks
- Supporting UCAC staff with day-to-day operational needs
Benefits
- medical, dental, vision, and life insurance
- educational benefits through the tuition remission and dependent education programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
