Resp Portefeuille Apps ADM (Aéro Montréal)/ADM Apps Lead (Mtl Airport)

DXC Technology • Montreal, QC

1d • Onsite

About The Position

This role is on site at the Montreal Airport. Availability to work on call is required. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Requirements

• 10 + years working in the Information Technology field.
• 5 + years experience managing the integration of multiple software solutions.
• 5 + years experience managing teams who support several COTS products.
• 5 + years experience managing teams who provide 24 x 7 support to multiple applications.
• 5 + years proven experience with incident and change management.
• 5 + years working with third party software vendors.
• ITIL certified
• Must be bilingual.

Responsibilities

• Lead a team of IT professionals responsible for managing an application portfolio
• Provide guidance, mentorship, and direction to team members to ensure effective performance and project execution.
• Develop and execute a strategic plan for the management and optimization of applications focused on enhancing client experiences at the airport.
• Align the application portfolio with the overall organization goals and objectives.
• Manage the budget allocated for applications including licensing fees, maintenance costs, and related expenses.
• Allocate resources efficiently to support the ongoing maintenance and development of applications.
• Accountable to meet SLA requirements and to guarantee client satisfaction
• Promote ITIL best practices (Incident, Problem, Request, Changes)
• Utilize full bilingual proficiency in French and English to effectively communicate with stakeholders, team members, and external partners.
• Utilize hands-on technical experience to oversee the development, deployment, and maintenance of software applications.
• Ensure applications meet performance, security, and usability standards.
• Manage with third-party software providers to integrate and optimize applications under the portfolio.
• Performance evaluations, and compliance with contractual obligations.
• Manage the integration of various software solutions to create a seamless and efficient client experience.
• Continuously optimize applications to meet evolving airport needs and technological advancements.
• Provide training and support to end-users, including airport staff, on the effective use of applications.
• Address any technical issues or challenges that arise in day-to-day operations.
• Ensure that applications comply with security best practices and adhere to relevant industry standards and regulations specific to airport operations.
• Implement security measures to protect against vulnerabilities and threats.
• Own the portfolio Risk assessment
• Monitor the performance of applications and identify areas for optimization and improvement.
• Promote enhancements to ensure that applications meet or exceed performance expectations.
• Maintain accurate documentation process related to applications, including configurations, integrations, and workflows.
• Generate and distribute regular reports to stakeholders, highlighting portfolio performance, risks, and key metrics.
• Collaborate with various stakeholders, including airport departments, airlines, and external partners, to ensure that applications align with the organization goals.

Benefits

• Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
• DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed