Additional Services Technician
EcoShield Workday•Tukwila, WA
•Onsite
About The Position
The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands-on service delivery with exceptional customer care, ensuring high-quality results, accurate documentation, and safe, efficient operations.
Requirements
- 1+ years of customer service experience required
- Demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.
- Must be 21 years of age or older.
- Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
- Earn and maintain state-required training and pest control licensing if applicable (provided).
Responsibilities
- Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
- Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
- Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
- Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
- Maintain accurate and organized customer, service, and appointment records using company technology and systems.
- Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
- Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.
Benefits
- Weekly Pay – get paid every Friday!
- Paid sick and vacation time
- 10 company-paid holidays.
- Comprehensive benefits package including medical, dental, and vision options.
- 401(k) with a competitive match.
- Access to the Employee Assistance Program (EAP).
- Discounted pest control services for employees and their friends and family.
- Medical, dental, and vision plans
- 401(k) with company match
- HSA plans with tax advantages
- Short- and long-term disability and life insurance options
- Employee Assistance Program and wellness resources
- Virtual care options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
