Addiction Recovery and Treatment Care Coordinator

Rockbridge Area Community Services•Lexington, VA

1d•Hybrid

About The Position

The Addiction Recovery and Treatment (ARTS) Care Coordinator provides administrative coordination across the agency's Substance Use Disorder (SUD) continuum of care, including ASAM Level 1 Outpatient Services, ASAM 2.1 Intensive Outpatient Services, ASAM 2.5 Partial Hospitalization Services, ASAM 3.1 Residential Services, and Medication Assisted Treatment (MAT) services. The position serves as the primary coordinator for monitoring client engagement, service utilization, treatment progression, and compliance with ASAM service intensity recommendations. Responsibilities include tracking required and completed service hours, identifying service gaps, supporting care coordination, promoting engagement and retention, facilitating transitions between levels of care, and helping clients access services needed to meet treatment goals and medical necessity requirements. The position collaborates with clinical staff, peers, case managers, MAT providers, residential staff, and community partners to support continuity of care and successful treatment outcomes. This position does not have direct supervisory responsibilities but provides coordination and consultation to treatment teams regarding service utilization, client engagement, and continuum of care planning.

Requirements

Bachelor's degree in human services, social work, counseling, psychology, nursing, rehabilitation, or a related field
Experience working with individuals with substance use disorders
Experience providing case management, treatment coordination, or behavioral health services
Valid Virginia Driver's License required

Nice To Haves

License-eligible or Licensed Mental Health Professional (LPC, LCSW, LMFT, or equivalent) preferred
Medication Administration certification, or ability to obtain, preferred
Experience coordinating client care across multiple levels of the ASAM continuum, including outpatient, intensive outpatient, residential, and recovery support services
Knowledge of substance use disorder treatment, recovery principles, Medication-Assisted Treatment (MAT), and community-based support resources
Ability to monitor treatment participation, track service utilization, and identify gaps in client engagement and continuity of care
Experience conducting client outreach, engagement, retention, and follow-up activities to support successful treatment outcomes
Strong case coordination skills, including facilitating referrals, transitions between levels of care, and access to appropriate services
Ability to collaborate effectively with multidisciplinary teams, including counselors, case managers, peer recovery specialists, and medical providers
Experience identifying barriers to treatment participation and developing individualized strategies to support client success and retention
Strong organizational, communication, and documentation skills, with the ability to manage census data, waitlists, service capacity, and client tracking systems

Responsibilities

Provide administrative coordination across the agency's Substance Use Disorder (SUD) continuum of care.
Monitor client engagement, service utilization, treatment progression, and compliance with ASAM service intensity recommendations.
Track required and completed service hours.
Identify service gaps.
Support care coordination.
Promote engagement and retention.
Facilitate transitions between levels of care.
Help clients access services needed to meet treatment goals and medical necessity requirements.
Collaborate with clinical staff, peers, case managers, MAT providers, residential staff, and community partners.
Provide coordination and consultation to treatment teams regarding service utilization, client engagement, and continuum of care planning.