Remote ADC I

Goodwill Industries of Orange County CA • Tustin, CA

1d • Onsite

About The Position

Works mainly outside/in-person at a Goodwill donation center accepting and processing donations.

Requirements

• No experience necessary; will train on the job.
• Ability to communicate and understand English well enough to receive work and safety instructions and answer questions; as well as communicate with management, co-workers, program participants, and the general public.
• Provides a positive image of Goodwill mission, values and branding.
• Ability to work independently with minimum supervision.
• Ability to lift merchandise weighing up to 50 pounds.
• Reliable form of transportation to move from site to site as required.
• Ability to work proficiently with cellular applications.
• Ability to work rotating schedules including weekends and staggered shifts.
• Consecutive days off may not be available due to business demands.
• Ability to work overtime as required.

Responsibilities

• Opens and secures trailer or container each workday.
• Uses cellular phone applications to relay trailer and container percentages, donor counts and pertinent site status information, open / close trailers using Bluetooth locking, and payroll for time reporting.
• Greets donors, accepts donated merchandise according to “acceptable donations list,” and assists donor in unloading donations.
• Coordinates decisions on 80/20 donation acceptance rules with Remote ADC II or higher.
• Projects a good company image and treats customer in a courteous and respectful manner.
• Assures all trailers are organized and sorted properly at all times
• Addresses any donor concerns constructively and politely; refers complaints or unhappy customers to supervisor (Remote ADC Supervisor, Remote ADC Leads, or Transportation Supervisor).
• Issues receipts to the donors.
• Processes donations safely and in accordance to established sorting procedures.
• Maintains interior and exterior areas of trailer in a neat and presentable condition ensuring donor drive paths are clear of donations and debris and any trash or larger donations are stored properly.
• Ensures that sites are maintained and are within OSHA compliance.
• Identifies and reports all trailers defects detected to Remote ADC Lead or Remote ADC Supervisor.
• Maintains constant communication with Remote ADC II or higher when working in team setting or if working alone, to the Remote ADC Lead/Supervisor reporting trailer percentage, current donor count and if any bulk item clean up and chemical cleanup is needed.
• Works overtime as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed