ADA Compliance Officer

Los Angeles Community College DistrictLos Angeles, CA
Hybrid

About The Position

Develops, implements, and evaluates policies, procedures, and standards for the effective administration of a comprehensive District compliance program facilitating accessibility for individuals with disabilities across all relevant areas; coordinates and monitors compliance activities.

Requirements

  • A bachelor’s degree from a recognized college or university, preferably with a major in public administration, educational administration, human resources management, business administration, law, or a related field AND three years of recent, full-time, paid experience in developing and implementing employer-based compliance and accommodation programs mandated by federal and state laws, including the Americans with Disabilities Act.
  • Qualifying experience must have included implementing accessible technology.
  • Experience at an educational institution and with implementing processes or initiatives compliant with federal accessibility requirements as they relate to the use of information communication technologies (ICT) is desirable.
  • OR A master’s degree from a recognized college or university with a major in public administration, educational administration, human resource management, business administration, law, or related field AND one year of recent, full-time, paid experience in developing and implementing employer-based compliance and accommodation programs mandated by federal and state laws, including the Americans with Disabilities Act.
  • Qualifying experience must have included implementing accessible technology.
  • Experience at an educational institution and with implementing processes or initiatives compliant with federal accessibility requirements as they relate to the use of information communication technologies (ICT) is desirable.
  • Knowledge of Federal, state and local laws, regulations, and guidelines related to accessibility and civil rights compliance for individuals with disabilities, such as the Americans with Disabilities Act and Section 504 and 508 of the Rehabilitation Act
  • Knowledge of Employment policies, procedures, and practices of the District including collective bargaining agreements
  • Knowledge of District Board Rules and administrative policies related to the accessibility for individuals with disabilities
  • Knowledge of Fact finding and investigative methods, practices and procedures
  • Knowledge of Principles and techniques of counseling, guidance, and conflict resolution
  • Knowledge of Research, analytical, and statistical methods used in assigned area
  • Knowledge of Principles of staff development and training
  • Knowledge of Principles and techniques used to promote human and inter-group relations
  • Knowledge of Characteristics and working conditions of all job classifications used in the District
  • Knowledge of Organization, functions, and key staff of the District
  • Knowledge of Capabilities of computer systems, software, and hardware used in compliance programs
  • Ability to Plan, coordinate, implement, and monitor ADA compliance activities and technology including remediation and reporting
  • Ability to Create detailed remediation plans to address identified accessibility barriers and track progress toward full compliance
  • Ability to Design and conduct educational programs and training sessions for faculty, staff and administrators on accessibility best practices and legal requirements
  • Ability to Interpret and apply applicable laws, policies and precedents
  • Ability to Analyze and evaluate effectiveness of policies and standards involving an ADA compliance program
  • Ability to Compile data and analyze situations; identify problems and risks, and recommend innovative, workable solutions to complex and sensitive problems
  • Ability to Facilitate the resolutions of employee grievances and public complaints related to ADA compliance
  • Ability to Prepare effective and comprehensive reports, correspondence, and presentations
  • Ability to Design and manage effective control, information, and documentation systems
  • Ability to Independently complete complex assignments
  • Ability to Anticipate conditions, plan ahead, establish priorities, and meet schedules
  • Ability to Maintain a high level of confidentiality
  • Ability to Effectively communicate complex information, verbally and in writing
  • Ability to Effectively utilize computer equipment, software, and hardware in the performance of duties
  • Ability to Establish and maintain effective working relationships with a diverse pool of all levels of District staff, ADA advocates, regulatory agency representatives, business associates, and the public
  • Ability to Travel to off-site meetings and events
  • Ability to Learn specialized computer applications

Nice To Haves

  • Possession of a valid Certified Access Specialist (CASp) certification is desirable.
  • Experience at an educational institution and with implementing processes or initiatives compliant with federal accessibility requirements as they relate to the use of information communication technologies (ICT) is desirable.
  • Experience at an educational institution and with implementing processes or initiatives compliant with federal accessibility requirements as they relate to the use of information communication technologies (ICT) is desirable.

Responsibilities

  • Plans, coordinates, and monitors ADA compliance activities of the District, including helping to ensure that every college identifies an appropriate designee to serve as the site ADA compliance support representative.
  • Develops, implements, and periodically reviews self-evaluation processes to assess local college and District-wide policies, procedures, services, and practices related to ADA and accessibility compliance obligations of the District in areas such as public services, educational/instructional services, student support services, facilities design and alteration, information and technologies, transportation, and employment.
  • Recommends appropriate proactive or corrective actions to address disability and access compliance issues; monitors the progress toward established goals and objectives on a district-wide basis.
  • Chairs the District ADA Advisory Committee ensuring appropriate representatives from affected student and employee groups for the review of issues pertaining to compliance related to programs, services, or facilities; attends and participates in other committees related to assigned responsibilities.
  • Develops, publishes, and maintains effective and accessible grievance procedures that provide for prompt and equitable resolution of all disability related complaints.
  • Receives, investigates, and responds to disability related inquiries and complaints from staff, students, the public, and regulatory agencies.
  • Evaluates District websites, mobile applications and software, against Web Content Accessibility Guidelines (WCAG) and Section 508 Standards.
  • Oversees the accommodation process for employees and visitors with disabilities, ensuring timely and effective resolution of requests.
  • Maintains a case management system of student and employee requests for accommodations, provides guidance to District staff on how to address these requests, and tracks disposition of requests.
  • Participates in the review of building designs and alterations as they relate to ADA and accessibility compliance obligations and makes recommendations.
  • Implements statutory requirements related to Disability accessibility compliance in accordance with relevant judicial decisions, legislative guidance, executive directives, best business practices and other research material.
  • Stays abreast of legislative changes affecting ADA and other related accessibility compliance regulations, analyzes the effects, and makes sound recommendations.
  • Designs and implements outreach and educational programs to increase knowledge and understanding of ADA policy, issues and compliance responsibilities among ADA compliance support representatives, administrators, faculty, staff, students, contractors, vendors and community members, and develops and implements tailored training and development activities as appropriate.
  • Prepares a variety of descriptive and evaluative reports, correspondence, and makes presentations related to ADA issues.
  • Performs related duties as assigned.

Benefits

  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50,000 life insurance policy is provided free of charge for each employee.
  • New employees receive 12 full-pay days and 88 half-pay days of illness leave.
  • 19 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District.
  • Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System.
  • Employees are also covered by Social Security.
  • Employee Assistance Program
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