ADA Accommodation Coordinator

Sedgwick • Cedar Rapids, IA

2d • Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Requirements

• High school diploma or GED required.
• Two (2) years of related experience or equivalent combination of education and experience required.
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Good negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Nice To Haves

• One (1) year of benefits or claims management experience preferred.

Responsibilities

• Process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements.
• Make timely referrals for appropriate disability and federal/state leave of absence eligibility review.
• Ensure the ongoing processing of claims.
• Inform claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.
• Review medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.
• Make claim determinations to approve non-complex ADA claims or make a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements.
• Process ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.
• Determine accommodation options.
• Make timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.
• Conduct initial employee interview per process guidelines.
• Utilize the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).
• Refer cases as appropriate to team lead.
• Maintain professional client relationships.
• Perform other duties as assigned.
• Support the organization's quality program(s).

Benefits

• Caring culture
• Work-life balance
• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
• Certified as a Great Place to Work®
• Fortune Best Workplaces in Financial Services & Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED