Acute Pharmacy Technician

Banner Health•Mesa, AZ

About The Position

The Acute Pharmacy Technician works under pharmacist supervision to package, distribute, compound, and document pharmaceutical supplies. The position serves as a liaison between customers and pharmacists, responds to medication requests using pharmacy computer systems, and supports safe, age-appropriate patient care. The technician may help educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and volunteers. The role includes inventory management, restocking medications and supplies, operating and troubleshooting automated dispensing technology, compounding non-sterile and sterile medications, and maintaining required documentation and quality controls. The technician must follow applicable laws, policies, and USP requirements, including requirements for controlled substances and sterile compounding. Registry/Per Diem positions are used as needed and do not guarantee hours; they do not include a medical benefits package.

Requirements

  • Pharmacy Technician licensure and active Pharmacy Technician certification, or Pharmacy Intern licensure, in the state of practice.
  • Arizona incumbents must provide an Arizona Board of Pharmacy Wallet Card at hire.
  • Ability to perform moderate to difficult mathematical calculations using a handheld calculator.
  • Strong customer-service focus, communication skills, attention to detail, prioritization, problem-solving, and ability to multitask.
  • Knowledge of computer software, particularly medication management information system software, Microsoft applications, and automated dispensing systems.
  • Effective oral and written communication skills for interacting with staff at all levels, physicians, patients, and other contacts.
  • Completion of a post-offer occupational health physical assessment, drug screen, and background check, including employment, criminal, and education checks.

Nice To Haves

  • Additional related education and/or experience is preferred.

Responsibilities

  • Identify medications and supplies for reorder; receive, verify, and restock vendor orders, and address shorted, short-dated, or unusable items.
  • Manage user access in automated dispensing technology systems, investigate discrepancies, and troubleshoot malfunctions.
  • Provide customer service and respond to routine requests from department personnel, other departments, patients, visitors, physicians, and staff.
  • Restock medications to nursing and ancillary areas, including automated dispensing technology and items such as trays, code carts, and emergency boxes, following pharmacist checks and applicable training, law, and policy.
  • Compound non-sterile medication products, follow product worksheets and USP guidelines, calibrate equipment, measure ingredients, and document compounding and repackaging accurately.
  • Repackage bulk medications into unit-of-use packaging and complete required documentation.
  • Maintain a safe and clean work environment; perform quality-control activities and inspections; document refrigerator temperatures and equipment maintenance.
  • Handle controlled substances in accordance with federal and legal requirements, policies, and procedures, including storage and inventory movement documentation.
  • Compound and label intravenous non-hazardous medications using appropriate sterile and aseptic technique; understand adult, pediatric, and neonatal product lines; complete environmental cleaning and required documentation.
  • Use pharmacy computer systems to investigate and respond to missing medication requests.
  • Provide care appropriate to patients’ ages.
  • May educate and train Pharmacy Technicians, Technician Externs, Technician Trainees, and volunteers.

Benefits

  • Competitive wages
  • Paid orientation
  • Flexible schedules for select positions
  • Fewer shifts cancelled
  • Weekly pay
  • 403(b) pre-tax retirement
  • Employee Assistance Program
  • Employee wellness program
  • Discount entertainment tickets
  • Restaurant and shopping discounts
  • Auto Purchase Plan
  • Option to participate in health, financial, and security benefits; registry/per diem positions do not include a medical benefits package
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