Acute Care Tech - MSICU/PCU

TriHealth•Cincinnati, OH

1d•Onsite

About The Position

We are currently seeking skilled and dedicated Acute Care Technician's to join our team at Bethesda North Hospital MSICU/PCU. As an ACT, you will play a vital role in the patient care experience. TriHealth is committed to fostering a culture where every team member is heard, supported, and empowered to provide exceptional care. As an Acute Care Tech in the MSICU/PCU, you will support nurses and clinical staff in delivering high‑quality, compassionate care to patients with high‑acuity needs. Your work ensures safe, efficient operations and contributes directly to patient outcomes and the overall care experience.

Requirements

2 years High School Education
Age 17 with work permit at minimum
Reading and math ability appropriate to the position.
Multi-line phone skills, familiar with patient call systems and pagers.
Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required

Responsibilities

Provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse.
May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical activities.
Performs clerical duties as assigned.
Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments.
Utilizes chain of command appropriately.
Shows respect to patients, families, and co-workers.
Reports patient related information in a timely manner, as well as problems completing assignment/tasks.
Documents observations and tasks performed.
Answers phone and patient calls promptly and courteously.
Relays accurate and complete messages to the appropriate person, and provides complete follow-up.
Assists internal and external customers by directing them and facilitating unit flow.
Maintains a safe environment.
Reports safety hazards to appropriate personnel.
Completes safety event report as necessary.
Complies with Infection Control policies.
Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.
Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).
Maintains the medical record.
Documents accurately in the medical record as per unit/TriHealth guidelines.
Performs computer downtime procedures according to unit/TriHealth guidelines.
Maintains proficient knowledge of computer applications specific to their unit/job.
Provides other clerical support to unit as needed and directed by charge nurse or manager.
Performs and documents basic patient care tasks under the direct supervision of an RN.
Maintains competency of tasks in which the PCA has been trained.
Completes assigned tasks within required timeframe.
Seeks clarification from the nurse when in doubt about how to proceed.
Recognizes and reports problems with supply/equipment availability in a timely manner.
Reports and follows through per unit standard concerning equipment that is broken or malfunctioning.
Assures equipment/supplies are readily available for use by next person.
Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.