Acute Care Quality Program Manager (RN)

MaineGeneral Health • Augusta, ME

5d

About The Position

MaineGeneral Health is seeking an experienced and motivated Registered Nurse to lead the development, implementation, and ongoing management of acute care quality programs. The role advances clinical quality, supports regulatory compliance, and improves patient outcomes through collaboration with multidisciplinary teams. The manager evaluates clinical performance, identifies opportunities for improvement, and develops strategies to achieve quality program goals.

The role plans and oversees acute care quality programs; coordinates implementation of regulatory and compliance changes, including CMS IPPS requirements and The Joint Commission standards; and supports education related to quality initiatives and regulatory requirements. It also oversees acute care certification programs, including Acute Stroke Ready Hospital certification, and establishes processes for tracking and reporting program performance.

The position is scheduled for 40 hours per week and is exempt. MaineGeneral offers a competitive total rewards package with wellness, leave, retirement, insurance, tuition reimbursement, and career-development programs.

Requirements

• Current Registered Nurse (RN) licensure in the State of Maine.
• Strong understanding of clinical quality improvement principles, patient safety, and healthcare regulatory requirements.
• Experience analyzing clinical performance data and translating findings into actionable improvement plans.
• Strong project management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, including the ability to develop educational materials and present quality-related information to diverse audiences.
• Demonstrated ability to collaborate effectively with multidisciplinary teams and engage stakeholders in quality improvement initiatives.
• Ability to manage multiple priorities, coordinate program activities, and drive initiatives toward established goals.

Nice To Haves

• Knowledge of acute care quality measures, performance improvement methodologies, and healthcare accreditation standards.

Responsibilities

• Plan, develop, implement, and oversee assigned acute care quality programs, ensuring program objectives and work plans are achieved.
• Monitor and coordinate implementation of regulatory and compliance changes affecting acute care quality programs, including CMS IPPS requirements and The Joint Commission standards.
• Support development and delivery of educational programs, resources, and materials related to acute care quality initiatives and regulatory requirements.
• Collaborate with multidisciplinary teams to identify and resolve clinical quality issues, address cost-containment opportunities, support new service implementation, and improve systems and performance measures.
• Identify key clinical quality indicators and promote their effective use in evaluating and improving patient care services.
• Analyze quality improvement results and performance data to identify trends, assess outcomes, and develop actionable improvement strategies.
• Develop, implement, and monitor action plans to improve clinical performance and achieve established quality goals.
• Use findings from quality improvement initiatives to drive changes in patient care practices and healthcare delivery processes.
• Oversee implementation, maintenance, and ongoing compliance of acute care certification programs, including Acute Stroke Ready Hospital certification.
• Establish and maintain processes to measure, analyze, evaluate, and report program performance and progress toward established objectives.
• Develop and maintain program materials, tools, and operational processes that support effective program management.
• Coordinate day-to-day program activities and work with organizational stakeholders to keep initiatives on track and deliver measurable results.

Benefits

• Health, dental, and vision benefits
• Wellness programs and resources
• Leave for new parents
• Generous earned time plan
• Employee Assistance Program for employees and household members
• Payactiv access to wages earned before payday
• Tuition reimbursement
• Up to 2% of eligible pay in 403(b) company-matching contributions, plus another 2% in the 401(a) retirement income plan for eligible employees
• Insurance plans covering death, terminal illness, or serious injury from accident
• Short-term and long-term disability insurance
• Leadership-supported career-development programs and learning and development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed