Actor

Thirteenth Floor Entertainment GroupPhoenix, AZ
Onsite

About The Position

Actor – Seasonal Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Requirements

  • Must be 18 years of age or older at the time of hire.
  • Must be legally authorized to work in the United States; employment eligibility will be verified through E-Verify.
  • Must be available to work evenings, weekends, and holidays as required by event schedules.
  • Comfortable working in dark, loud, and themed environments with strobe effects, fog, and close guest interaction.

Responsibilities

  • Inhabit your assigned character fully, maintaining a consistent and authentic persona whenever visible to guests.
  • Use strong improvisational skills to engage spontaneously and convincingly with guests.
  • Adjust your performance in real time based on guest reactions and supervisor feedback.
  • Deliver well-timed scares or character interactions to guide guest flow and maintain pacing.
  • Incorporate creative ad‑libbing and unscripted moments to create personalized guest experiences.
  • Use voice, physicality, and stage presence to support the story and heighten excitement.
  • Tailor performance style to the specific theme, storyline, and atmosphere of your assigned area or maze.
  • Integrate props, set pieces, and environmental effects into your performance safely and effectively.
  • Take direction from supervisors and adapt to role changes based on event needs and guest volume.
  • Communicate and collaborate with fellow actors, operations, and technical staff to support smooth, high-quality show operations.
  • Remain alert to safety concerns, guest issues, or policy violations and report them promptly.
  • Follow all safety procedures, costume and makeup guidelines, and operational protocols to protect yourself, your team, and our guests.
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