Activity Attendant - Temporary
About The Position
The Activity Attendant is responsible for interacting with guests at the pool area, participating in Food & Beverage and Slide functions, renting and cleaning equipment, and maintaining pool area cleanliness and set-up. This role involves preparing food and drinks, handling cash transactions, issuing beach towels, and ensuring all security protocols are followed. The attendant will also answer guest inquiries about resort services and local information, maintain inventory, and post charges. Additionally, they will recognize repeat guests, maintain the cleanliness and organization of the pool and common activity areas, and perform other duties as assigned by management.
Requirements
- Must be able to speak, read, write, and understand the primary language used in the workplace.
- Requires good communication skills, verbal, written and electronic.
- Must have excellent leadership capability and customer relations skills.
- Must be detail oriented with outstanding organizational and communication skills.
- Must possess basic computer skills.
- Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
- Self-driven and able to work independently.
- High school or equivalent education required.
Nice To Haves
- Customer Service experience preferred.
- Hospitality experience preferred.
Responsibilities
- Sets up and implements weekly activity calendar.
- Greets and welcomes guests in the pool area.
- Promotes and enforces safe use of the Pool and Slide features.
- Food and drink preparation per company and industry standards.
- Handles cash transactions and balances cash drawer to the given amount.
- Issues beach towels and instructions to guest as appropriate.
- Ensures all security protocols are followed as well as departmental and company procedures.
- Knowledgeable for all special resort accommodations and local information.
- Transmits and receives messages using equipment such as telephone, computer, radio.
- Answers inquiries pertaining to resort services, shopping, dining, entertainment, and travel directions.
- Keeps inventory of towels, retail, & equipment.
- Responsible for confirming and canceling reservations for Cabana guests when applicable.
- Posts charges such as villa, food, liquor, or telephone by hand or machine.
- Recognizes repeat guests and is familiar with corporate accounts.
- Maintains pool area cleanliness, set-up, and organization.
- Maintains common area activity areas and equipment.
- All other duties assigned by manager or supervisor.
- Assist with any guest inquiry.
- Report maintenance problems, safety hazards, accidents, or injuries.
- Perform other reasonable job duties as requested by direct and indirect Supervisors.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
