Activities Team Member - Weekends

KidZania USA•Frisco, TX

5d•Onsite

About The Position

Step onto the ultimate stage at KidZania! We are seeking high-energy, outgoing, and enthusiastic Immersive Experience Educators/Performers (known as "Zupervisors" in KidZania) to bring our interactive kid-sized city to life through storytelling, role-play, education, and guest engagement. In this role, you aren't just supervising; you are performing, teaching, and mentoring. One day you might be driving a fire truck and leading emergency chants to put out a "blaze," and the next you could be guiding future pilots through flight simulation or leading a medical round as a doctor in our hospital. Whether teaching, performing, coaching, or mentoring, your ability to connect with children and bring each experience to life is what transforms an activity into a truly immersive experience. If you enjoy working directly with children and creating positive, engaging experiences for young guests (ages 4-14), this is the perfect outlet for your talents!

Requirements

Must be at least 18 years old.
Must pass a standard background check upon hire.
Must have reliable transportation.
Demonstrate reliable attendance, punctuality, and professionalism.
Ability to stand and walk for extended periods, kneel, squat, bend, reach, climb stairs, and lift/carry up to 20 lbs.
Comfort working in a vibrant, high-volume, and energetic environment where noise levels may be elevated due to music, attractions, guest activities, and large groups of children.
Comfort with heights of 15 to 25 feet while securely harnessed (for the climbing wall specialty) or a valid state driver's license (for the park vehicle specialty).

Nice To Haves

Aspiring actor, theater enthusiast, camp counselor, educator, youth mentor, or children's program leader
Open availability is preferred, but candidates must have a minimum of one (1) weekday available (Thursday or Friday), or a minimum of 3 shifts per weekend.
Some Monday availability will be requested during holidays or special events in the fall.

Responsibilities

Role-play dynamically with children across various themed establishments (e.g., aviation academy, fire station, TV studio, hospital, police station, dental clinic, etc.), using creativity and storytelling to create memorable immersive experiences.
Adapt quickly to different establishments, guest needs, and operational priorities throughout the day.
Facilitate structured, immersive learning scripts with patience, enthusiasm, and a touch of theatrical flair while adapting your delivery to different age groups, personalities, and group dynamics.
Present information clearly and confidently to groups of children while encouraging participation, teamwork, and learning.
Use your voice, presence, and personality to captivate young minds and guide them through interactive challenges.
Deliver outstanding service to children, parents, teachers, and guests while fostering a welcoming, inclusive, and engaging environment.
Create positive and memorable interactions that enhance the overall KidZania experience.
Ensure your assigned establishments, uniforms, equipment, props, and attraction elements stay clean, organized, safe, and fully prepped for the next group of guests.
Monitor participant safety and respond appropriately to guest incidents to ensure a safe and positive experience for every guest.
Follow all safety procedures, operational standards, and company policies while facilitating immersive experiences.
Learn and facilitate multiple establishments, giving you the opportunity to build a wide range of skills and experiences throughout KidZania.
Eligible team members may train in specialized tracks, including our Obstacle Course/Climbing Wall or park transit vehicle operations.
Successfully complete all required training for assigned establishments and specialty tracks.