Activities Manager

SOUTHALL FARM & INN•Franklin, TN

4d•Onsite

About The Position

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Activities Manager directly oversees the Activities team and programming as well as provides logistical support for Apiary, Farm, Orchard, Wellness, and Culinary programs offered at Southall. Southall Staff aim to provide a 5-star level experience in all aspects of their interactions with guests.

Requirements

2+ years of experience in educational, experiential, and/or adventure tours
2+ years leading/managing teams and staff
Some culinary and farming/gardening experience
Team oriented spirit. Enthusiasm for sustainability, natural world, culinary and visual arts.
Great communication, internally and public speaking
Excellent verbal and written communications, giving/receiving direction, and presentation of plans/results;
Excellent planning, organizational and resource management/allocation skills – with attention to detail;
Demonstrated ability to prioritize, manage and complete tasks;
Working knowledge and reasonable capabilities in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent team skills, including but not limited to; listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation
Excellent communication skills, including but not limited to; listening, asking questions, building consensus, presenting, obtaining buy-in
CPR/AED & First Aid certification within 30 days of starting employment.
Must be able to push, pull and lift 50 lbs.
Valid Drivers License
Available to work weekends, evenings and/or holidays
Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
Experience developing farm-based activities
Knowledgeable of regenerative farming practices
Understanding of local food systems and food access
Resort and destination and/or customer service experience

Nice To Haves

BA/BS preferred

Responsibilities

Responsible for staff development, operations and day-to-day management of Activities services to Southall guests and the community.
Provide logistical & administrative support for other program departments
Adapt the offerings based on successes, interest and trends, analyzing performance data; update and maintain public descriptions (website, WAY, locals-only Instagram,etc.)
Post activity related charges to PMS; distributing end-of-day and Sales reports to relevant teams
Ensure we are meeting all government/required standards for all activities; staying up-to-date on permits, inspections, etc.
Manage supplies & equipment used in activities
Work with events team to schedule & execute programming for groups
Hire, train, and provide operational support of Activities Program Guides and coordinators
Build relationships with third-party vendors to ensure seamless collaboration and execution of resort programming; also develop opportunities for employee enrichment
Coordinate with Property Management on development of physical activity areas
Coordinate with Retail Manager for kiosk sales, activities equipment, etc.
Support Wellness programming when needed, ensuring those offerings fit into the larger calendar of events
Quarterly and Annual forecasting, budgeting, and planning
Work with HR to project seasonal staffing needs and participate in hiring and managing staff

Benefits

Competitive compensation package
Medical, dental, vision, short and long-term disability, company-provided life insurance
Generous paid time off accruals
9 paid holidays annually
Weekly pay
401k and company match
Education reimbursement
Best-in-class Employee Assistance Program
Free weekly outdoor activities and wellness classes
30% internal discounts
Fresh and free daily meal
Bountiful internal growth opportunities