Activities Manager

Pyramid Global Hospitality•Naples, FL

3d•Onsite

About The Position

As the Activities Manager at Naples Grande Beach Resort, you will have the opportunity to shape and deliver exceptional recreational and leisure experiences that define our guest stay. From beachside programming to poolside activities and resort-wide events, you will play a key role in creating memorable moments for guests of all ages. You will be part of an exciting transformation as the resort undergoes a comprehensive renovation, giving you the chance to elevate and reimagine the activities program as part of the “new” Naples Grande. Working in a dynamic, guest-focused environment, you will collaborate with leadership and cross-functional teams to enhance the overall resort experience while bringing energy, creativity, and innovation to every interaction.

Requirements

Energetic and service-driven leader with a passion for hospitality and guest engagement
Strong understanding of resort or recreational operations
Proven ability to create and execute engaging programs for a diverse audience
Confident, outgoing, and comfortable leading group activities
Natural ability to connect with guests and create a fun, welcoming atmosphere
Strong leadership skills, including the ability to motivate, develop, and manage a team in a fast-paced environment
Highly organized, adaptable, and proactive
Excellent communication and problem-solving skills
Keen attention to detail and commitment to delivering exceptional guest experiences

Nice To Haves

Management experience in resort recreation, beach or pool operations, or hospitality programming is preferred.

Responsibilities

Lead and oversee daily recreation and activities operations across the resort, including beach and pool areas
Plan, coordinate, and host engaging activities and events for guests of all ages
Ensure all guest interactions meet or exceed resort service standards
Train, coach, and develop the Activities team to deliver consistent, high-quality experiences
Maintain appropriate staffing levels and team accountability
Monitor and ensure safety, cleanliness, and overall condition of all recreation areas
Conduct regular inspections and coordinate maintenance of equipment and facilities
Optimize guest flow and engagement across activity spaces
Manage inventory of recreational equipment and supplies
Continuously evaluate and enhance programming to align with guest needs and resort standards
Work collaboratively with all Recreation departments and serve as a cross-functional leader, stepping in to support or oversee other departments when their respective Manager is unavailable