About The Position

Keystone Activities and Dining Agents have the ability to take a guest’s vacation and make it an extraordinary experience that they’ll never forget. This position is a great opportunity for candidates who are looking to provide our guests with a unique, once-in-a-lifetime vacation experience. Have a guest who is looking for an action packed adventure? Our Activities and Dining agents can book an exciting snowmobile tour across the continental divide or a snow tubing experience like no other at the highest tubing hill in the world. Seeking a romantic dinner for two? Our Activities and Dining agents will recommend and reserve a mountain top restaurant with views from the top of Summit County the couple will remember forever. In this role you’ll have the opportunity to interact with a wide range of departments across Keystone Resort – giving you the exposure and knowledge to determine where you want to take the next steps in your career and professional development with Vail Resorts.

Requirements

  • Previous guest service experience - required
  • Cash handling experience - required
  • Clear verbal and written communication skills - required
  • Willing and able to work any day of the week (including weekends and holidays) during hours of operation from 7:00am-9:00pm - required
  • Willing and comfortable speaking on the phone for extended periods of time - required
  • Candidates would also have a well groomed appearance suitable for constant guest interaction - required

Nice To Haves

  • Basic computer proficiency including MS Office - preferred
  • Knowledge of Keystone/Summit County - preferred

Responsibilities

  • Working in our call center, our various check in/information desks, and tents at Keystone special events with our marketing department.
  • Making activity and dining reservations within the resort and with our third-party activity vendors.
  • Supplying guests and employees with requested information about activities, dining, and events in Keystone and Summit County area.
  • Checking-in guests for various activities while operating a Point of Sale (POS) system and managing a cash bank.
  • Maintaining a professional and positive attitude and the ability to easily engage with co-workers and guests of all ages.

Benefits

  • Starts at $10.44/hour
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