Activities Associate (Part-Time)- Wyndham Ocean Boulevard

Wyndham Hotels & Resorts•Myrtle Beach, SC

2d•Onsite

About The Position

The Activities Associate is responsible for organizing and executing a variety of recreational activities for resort guests. In coordination with the Activities Supervisor, this position will require the ability to operate all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pool(s) and cabanas, banquet room(s), tanning rooms, outdoor games and beaches. The Activities Associate is responsible for providing Count On Me service by consistently creating and enhancing experiences for owners and guests.

Requirements

High school diploma or equivalent
Excellent communication skills
Ability to demonstrate good judgment when dealing with guests and staff members
Able to organize and facilitate group activities
Must possess a high level of creativity and a customer service mind-set
Facilitate positive employee image and effective guest relations by demonstrative attention to detail, congeniality, integrity and sound judgment.
Knowledge of general resort services
Ability to work an adjusted work schedule, including evenings, weekend and holidays to meet resort operating demands
Ability to drive large vehicles, shuttles and/or vans.
Proficiency in Microsoft Word, Excel, Outlook and Micros.
Ability to learn new programs such as company reporting and associate timekeeping
Ability to use radio and telephone communication devices and awareness of related etiquette.
1 year experience in customer service or recreation

Nice To Haves

Lifeguard, CPR, First Aid Certification, Alcohol Awareness Card, Food Server Health Card, Valid Local State Driver’s License

Responsibilities

Provide Resorts Activities to Guests. Responsible for creating, planning and executive guest activity programs for the Resort (i.e., arts & crafts, pool games, aerobics movie night, karaoke, outbound trips to local attractions, BBQ, miniature gold, etc.). Monitor, supervise and assist guests while in the Activity Center. Promote and sign up guests for resort activities. (75% time)
Perform Area Audits. Conduct and record inspections of related activity areas in compliance with company standards and requirements. Manage a cash bank following proper cashiering procedures as per internal audit directives (when applicable) (15% time)
Attend Training & Meetings. Attend resort and company trainings and meetings. Complete required training as required by company standards. Complete all duties as assigned (5% time).
Consistently provide Count on Me Service by practicing the Sequence of Service Steps. Be aware of and handle guest and employee safety and incident issues as they occur. (5% time).

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Paid Time Off (for associates who work 30 or more hours per week)
Parental Leave (for associates who work 30 or more hours per week)
Holidays (for associates who work 30 or more hours per week)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program