Activities Associate

Wilderness Resort • Sevierville, TN

19h • Onsite

About The Position

The Activities Associate is responsible for organizing and implementing on-site events and packages on property. An Activities Assistant will interact with our guests in a positive manner that represents the company's family-friendly atmosphere.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Valid Tennessee Driver’s License or ability to obtain one within 30 days of employment
• Ability to multitask
• Ability to problem solve spur of the moment situations
• Requires regular and predictable attendance.
• Must be available to work most weekends and Holidays.
• Requires good negotiation and listening skills.
• Ability to act independently with little supervision.
• Knowledge of food and beverage menus, food preparation and presentation.
• Skilled in problem solving and staff training.
• Efficiently handle multiple duties.
• Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator.
• Requires a good understanding of company policies and procedures.
• Working knowledge of resort amenities, room designs, and general golf knowledge.
• Ability to handle stressful situations
• Good attendance and punctual.
• Exhibits professionalism.
• Exhibits good grooming habits.
• Wears the proper uniform.
• Works efficiently.
• Follows all resort and office policies and standard operating procedures.
• Conducts themselves in a professional manner with a positive attitude.

Responsibilities

• Preparing and delivering in-room guest packages
• Cleaning, sanitizing and setting all areas used by Activities (Party Area, Conference Room, Etc.)
• Inventory and organization of all Activities areas
• Represent Wilderness for on and off-site events during the year
• Provides exceptional customer service
• Executes events during Holidays. Includes, but not limited to: Poolside Parties during the summer months, Assisting Mascots during guest visits, Easter Egg Drop/Hunt, Santa’s Workshop, and New Year’s Eve Events
• Communicates daily to Activities Supervisor and Manager
• Coordinates with Food and Beverage and Candy Cabin/Market Deli Departments to ensure items are prepared and delivered as requested by the guest
• Follows all company policies and procedures, as well as all other duties assigned by Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees