Activities Assistant
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Activities Assistant in Okeechobee, Florida. What You'll Do As an Activities Assistant, you will play a key role in creating fun, engaging, and memorable experiences for resort guests. You will assist in the planning, coordination, promotion, and execution of a wide variety of recreational activities, special events, and entertainment programs designed to enhance the guest experience. Through exceptional customer service, enthusiasm, and attention to detail, you will help foster a welcoming atmosphere where guests of all ages can relax, connect, and create lasting memories.
Requirements
- High school diploma, GED, or equivalent combination of education and experience.
- One to three years of customer service experience with a proven ability to deliver exceptional guest experiences.
- Energetic, outgoing, and enthusiastic personality with the ability to engage and interact with diverse groups of guests.
- Strong organizational, coordination, and scheduling skills with exceptional attention to detail.
- Ability to manage multiple projects simultaneously and effectively prioritize tasks in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- Creative problem-solving abilities and a proactive, customer-focused mindset.
- Ability to work independently as well as collaboratively within a team environment.
- Flexible schedule, including availability to work weekends, holidays, and special events as needed.
- Ability to stand, walk, lift, carry, and set up activity equipment for extended periods.
- Valid driver's license, clean driving record, and current auto insurance.
Nice To Haves
- Previous experience planning, coordinating, or leading activities, events, recreation programs, camps, or hospitality-based entertainment is preferred.
Responsibilities
- Coordinate all aspects of resort activities and events from concept through successful completion.
- Plan, organize, schedule, promote, and facilitate daily, weekly, and seasonal activities for guests.
- Lead engaging recreational programs, games, crafts, tournaments, and social events for a variety of age groups and interests.
- Set up and break down activity areas, ensuring events are safe, organized, and well-presented.
- Prepare and maintain activity materials, equipment, and supplies needed for scheduled events.
- Develop supply and inventory lists for upcoming activities while adhering to established budgets.
- Assist in creating promotional materials and communicating activity schedules to guests.
- Provide outstanding customer service by answering questions, encouraging participation, and addressing guest concerns in a friendly and professional manner.
- Monitor guest engagement and gather feedback to help improve future programs and events.
- Collaborate effectively with resort management and other team members to ensure seamless event execution.
- Maintain accurate records of participation, supplies, and activity-related expenses as needed.
- Ensure all activities comply with resort policies and safety standards.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
