Activities Assistant Manager

Bass Pro Shops•Ridgedale, MO

3d•Onsite

About The Position

The Assistant Activities Manager oversees the Activities and/or Recreation departments. It is responsible for planning, organizing, and day-to-day operations of guest-facing recreational activities, events and programs. It ensures safety, manages budgets, oversees the Activities Coordinators, and partners with other departments to create positive and engaging guest experiences.

Requirements

Associate Degree
Chauffer’s Drivers License, CPR and First Aid (or ability to obtain)
2 years of experience
Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Understanding written sentences and paragraphs in work related documents.
Strong organizational and time-management skills.
Excellent communication and guest service abilities for diverse demographics
Leadership skills with the ability to motivate and manage a team.
Knowledge of industry standards and evolving trends
Ability to work weekends, holidays, and varying shifts.
Flexible and adaptable in a fast-paced, dynamic environment.
Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
Ability to identify and understand issues, problems, and opportunities, using effective approaches for choosing a course of action or developing solutions.
Occasionally completes computer work, sits, and lifts up to 50lbs.
Regularly walks and stands.
Works outside is all weather conditions as needed

Nice To Haves

Bachelor's Degree in Recreation or Hospitality Management

Responsibilities

Organize and supervise day to day operations for guest activities at Big Cedar Lodge that are high quality, safe, clean and create a new experience, educational opportunity or an added value to the guest experience
Hire, develop and provide leadership to Activities Coordinators
Support in managing department budgets including revenue, expenses and payroll
Collaborate and partner with other departments on property to ensure activities and events are safe and well maintained for positive encounters for guests, visitors and associates.
Routinely evaluate recreational activities and develop new activities and services to exceed guest expectations and create memorable experiences
Ensures that maintenance and cleaning of recreational and activities areas meet brand standards in spaces to include, but not limited to Table Rock Event Room, Kids’ Club, pools, fitness center, outdoor mini golf, playground, pickleball and tennis courts, and nature/jogging trails
Ensure that all necessary supplies and inventory are distributed appropriately – including, but not limited to activities supplies, towels, cleaning supplies, etc
ALL OTHER DUTIES AS ASSIGNED