Activities Agent (PT) - Mountain View Grand Resort & Spa

Schulte Hospitality GroupWhitefield, NH
Onsite

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, and hands on Activities Associate to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.

Requirements

  • Minimum 1 year experience in hospitality, recreation, and customer service, preferably in a luxury resort setting.
  • Fluency in written and verbal English.
  • Comfortable speaking in a group setting with an eye for detail and anticipation of individual needs.
  • Passion for and eagerness to learn wellness, fitness, event leading and outdoor activities trends and best practices.
  • Ability to lead and engage groups of guests of all ages in activities with enthusiasm, knowledge and professionalism.
  • Basic first aid and CPR certification (or willingness to obtain).
  • Ability to work flexible hours, including weekends and holidays.
  • Physically able to lift equipment, set up activity spaces, and be active throughout the shift.

Responsibilities

  • Provide personalized service to guests, ensuring they have an enjoyable and seamless experience with resort activities.
  • Lead and assist with scheduled activities, including outdoor sports, fitness classes, kids' programs, wellness experiences, and cultural events.
  • Monitor recreational areas to ensure a safe environment, follow safety procedures, and assist guests as needed.
  • Maintain the cleanliness, storage and readiness of recreation areas, pools, equipment, and activity centers to include both indoor and outdoor spaces.
  • Assist in creating new and innovative recreational experiences that align with the Inn's luxury standards and wellness culture.
  • Partner daily across departments to ensure seamless experiences.

Benefits

  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match for eligible associates
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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