ACS Administrator

11th Hour StaffingMiamisburg, OH
Onsite

About The Position

Immediate opening for an ACS Administrator role in the Miamisburg, OH area! 11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries. Our client is seeking an ACS Administrator for a varied role combining customer service, administrative support, ERP system work, and hands-on demo building. This is not a desk-only administrative position. The ideal candidate enjoys working with people and computers but is also comfortable working with their hands, assembling products, and learning how things work.

Requirements

  • Previous customer service, administrative, order processing, or similar experience required.
  • ERP system experience.
  • Strong computer and communication skills.
  • Excellent attention to detail and organization.
  • Strong problem-solving skills.
  • Comfortable using basic hand tools and performing hands-on assembly.
  • Ability to learn new processes and systems.
  • Dependable, team-oriented, and willing to take on a variety of tasks.
  • Candidates with experience in manufacturing, assembly, production, technical support, customer service, or ERP/order entry are encouraged to apply.

Responsibilities

  • Provide customer service and respond to customer questions and requests.
  • Enter and maintain customer and order information in the ERP system.
  • Process and track orders and customer requests.
  • Assist with scheduling and preparing product demonstrations.
  • Build, assemble, modify, and maintain demonstration units.
  • Follow instructions and specifications to ensure demos are built correctly.
  • Perform basic troubleshooting and problem-solving.
  • Use basic hand tools and equipment safely.
  • Maintain accurate records and an organized work area.
  • Assist with other administrative and hands-on tasks as needed.
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