Acoustical Sales Specialist

GMS•Brooklyn, NY

2d•Onsite

About The Position

The primary function of a Sales Specialist is to enhance the customer’s transactional experience. This position requires a deep knowledge of our product offering, technical support for customers and outside sales professionals, market pricing and ERP system logic, and a requirement to be a cooperative partner with Operations and Dispatch, enhancing communication between customers and operations while assisting with the management of expectations. This role requires a specialization in acoustical products.

Requirements

Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing to coworkers and customers
3 years sales experience within the industry preferred

Nice To Haves

Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs.
Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes.
Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction.
Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives.
Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies.
Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams.
Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time.
Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment.
Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness.
Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives.
Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty.
Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction.

Responsibilities

Enhancing relationships with customers
Subject matter expert and resource for the sales cycle
Monitor market trends, competitor and project activities, and customer feedback. Gather insights to identify opportunities, refine sales strategies, and provide input for product enhancements
Expert in using and training sales related technology and programs, ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and excel
Possess high level of product and application knowledge enabling the ability to assist, review, and recommend the appropriate products to General Contractors and customers in their specific application
Collaborate with Inside Sales staff, Outside Sales Reps and Sales Managers to determine and understand sales approaches and participate in the planning and strategy of securing customers and projects.
Some outside of office requirement, occasional joint customer sales calls/meetings with outside sales reps, sales managers, or branch managers. For assigned customers or house accounts, this role may require an in-person connection with these opportunities.
Cold call prospective opportunities: General Contractors, Drywall Contractors, owners, and developers.
Showcase product performance using persuasive techniques to influence buying decisions
Maintain customer accounts by fostering long-term relationships to increase customer loyalty and drive repeat business
Participate in training sessions and workshops for sales teams or customers to enhance understanding of products and services
Responsible for achieving sales targets. Develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed revenue goals.
Formulate, implement, and collaborate with the sales team, operations and management on improvements to operating practices and customer service enhancements.