ACO Triage Nurse

Millennium Physician Group•North Fort Myers, FL

7d•Remote

About The Position

Remote Triage Nurse (RN) plays a vital role in healthcare settings, providing timely and efficient support to patients through remote communication channels. You will be responsible for gathering information from patients, conducting initial assessments, and making decisions regarding the appropriate level of care needed. Your ability to quickly and accurately identify urgent medical situations will be essential in ensuring the timely and appropriate treatment of patients. Millennium Physician Group Remote Triage Nurse (RN) plays a vital role in healthcare settings, providing timely and efficient support to patients through remote communication channels. You will be responsible for gathering information from patients, conducting initial assessments, and making decisions regarding the appropriate level of care needed. Your ability to quickly and accurately identify urgent medical situations will be essential in ensuring the timely and appropriate treatment of patients.

Requirements

Graduate of an accredited School of Nursing, Registered Nurse
Current Registered Nurse with Multi State License
Strong communication and interpersonal skills
Must be able to pass a basic test on the computer, clinical knowledge and typing skills.
Excellent organizational abilities and documentation skills.
Must be logical and clearly expressed.
An ability to establish and maintain effective working relationships with patients, physicians, coworkers, staff and medical service providers.
Compassionate and empathetic approach to patient care.
Must be capable of making independent nursing decisions.
Must be able to work well under stress and relate to the patients, and members of the healthcare team in a tactful manner.
Must have adequate typing skills and basic computer skills.
Proficiency with EMR systems and software applications, including Microsoft Office Suite.
Advanced knowledge of Excel needed.

Nice To Haves

Prefer minimum of 5+ years of recent clinical experience in critical care/ emergency and/or telephonic triage
Participation in continuing education program
Athena knowledge preferred.

Responsibilities

Uphold and support the mission, objectives and policies of Millennium Physician Group.
Respond promptly to incoming calls
Triage the caller’s stated symptoms and provide assessment to determine the appropriate level of care required to safely meet the patient's medical needs (Emergent, urgent, non-urgent or home care setting)
When appropriate provide home care instructions using the approved, written guidelines as well as approved reference materials provided.
Utilize all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule physician appointments, or refer calls when necessary to the appropriate medical facility, personnel or specialized community service.
Document patient encounters within the Electronic Medical Record utilizing the appropriate computer software in compliance with the approved policies and procedures.
Actively participate in new employee orientation, ongoing in-service programs, staff meetings, continuous quality improvement and periodic performance/protocol evaluations and development.
Maintain current nursing licensure by completing applications for renewal in a timely manner and complying with all requirements for continuing education.
Maintain current nursing skills and knowledge base by completion of mandatory continuing education and other education provided by Manager.
Work their assigned rotating set schedule from 0800 to 2000 EST, to include every other weekend and /or holidays (see employee handbook for company approved holidays).