ACO Triage Nurse

Mosaic Health•North Fort Myers, FL
•$70,379 - $105,569

About The Position

We are seeking a dedicated Multi-State Registered Nurse to join our dynamic Nurse Triage team, responsible for delivering immediate, high-quality advice on incoming calls and actively participating in the after-hours on-call rotation. In this versatile role, you will champion patient care by managing post-acute and hospitalist outreach, facilitating prescription refills, monitoring patients in specialized tracking programs, and supporting RN Care Management teams with assessments and follow-up calls. A current multi-state RN license is strictly required, and candidates with prior ER, ICU, or triage experience are highly preferred for this fast-paced, high-impact position.

Requirements

  • Current multi-state RN license
  • Prior ER, ICU, or triage experience

Responsibilities

  • Answer all incoming triage calls immediately to provide safe, accurate, and evidence-based clinical advice.
  • Participate in the after-hours on-call team rotation to ensure continuous, 24/7 patient support.
  • Assess patient symptoms efficiently, leveraging prior ER, ICU, or triage experience to handle critical situations.
  • Conduct post-acute care outreach to track patient recovery and prevent hospital readmissions.
  • Assist hospitalist teams with coordinated patient outreach and transitional care updates.
  • Monitor health data and compliance for patients enrolled in the specialized Patient Monitoring Program.
  • Facilitate and process prescription refill requests according to established clinical protocols.
  • Partner with RN Care Management teams to assist with patient assessments and monthly follow-up calls as needed.
  • Maintain a current, unencunbered multi-state RN license and complete all mandatory continuing education.
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