ACH Specialist (in-office) - Phoenix, AZ or Midvale, UT

Zions Bancorporation•Midvale, UT

7d•$18 - $23•Onsite

About The Position

Zions Bancorporation is seeking an ACH Specialist to join their team. This role is crucial for ensuring the accurate and compliant processing of ACH transactions. The position operates in a fast-paced, information-driven environment, requiring adaptability and a collaborative spirit. The company is committed to employee growth through initiatives like Workforce of the Future and UpSkilling, fostering a culture that values diversity, growth, and belonging. The work schedule is on-site, Monday-Friday, 9:00 am-5:30 pm MDT, and can be based in Midvale, UT or Phoenix, AZ.

Requirements

High School diploma or equivalent.
Some experience with accounting, balancing, banking and electronic payment processing, ACH systems or other directly related experience.
A combination of education and experience may meet job requirements.
Strong research, communication, and customer service skills.
Ability to meet deadlines and resolve issues with guidance.
Proficiency in PC applications.

Nice To Haves

Knowledge of ACH systems is a plus.

Responsibilities

Process ACH transactions in accordance with regulatory requirements and internal policies.
Handle daily ACH origination tasks, including client file processing, returns, reversals, rejects, death notifications, and reclamations.
Conduct OFAC verifications and manage exception items.
Set up and maintain ACH contracts for origination clients.
Review daily reports, perform reconciliations, and complete data entry tasks.
Develop a working knowledge of Federal Regulation E, OFAC guidelines, and NACHA Operating Rules.
Prioritize and manage workflow to ensure operational efficiency.
Troubleshoot and resolve customer and internal partner issues.
Conduct transactional research and assist with technical problem-solving.
Deliver outstanding customer service and support.
Perform additional duties as assigned.

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance
Paid Parental Leave
Adoption Assistance
Health Savings (HSA)
Flexible Spending (FSA)
Dependent care accounts
Paid Training
Paid Time Off (PTO)
11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match
Profit Sharing
Competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking product