ACH Operations Specialist

Fora Financial • New York, NY

8d • Hybrid

About The Position

The ACH Banking Operations Specialist is responsible for managing and processing Automated Clearing House (ACH) transactions, ensuring compliance with NACHA
rules, and maintaining accuracy and timeliness in all electronic payment activities. This role requires strong attention to detail, knowledge of banking regulations, and
the ability to troubleshoot and resolve payment issues efficiently.

Requirements

• Education: Bachelor’s degree in finance, Accounting, Business Administration, or related field (or equivalent experience).
• Experience: 2+ years in banking operations, ACH processing, or electronic payments.
• Familiarity with NACHA rules and ACH network operations.
• Skills: Strong analytical and problem-solving skills with advanced Excel skills.
• Proficiency in banking systems and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.

Nice To Haves

• AAP (Accredited ACH Professional) certification.
• Experience with payment processing platforms and treasury management systems.

Responsibilities

• Execute daily ACH Processing requests and perform the daily triage in a timely manner, abiding by internal policies & procedures.
• Initiate, monitor, and reconcile ACH transactions including debits and returns.
• Ensure timely processing of daily ACH files and account level actioning with adherence to cut-off times.
• Maintain compliance with NACHA Operating Rules, federal regulations, and internal policies.
• Monitor for fraudulent or suspicious activity and escalate as necessary.
• Handle high volumes of customer & internal support requests.
• Respond to inquiries regarding ACH transactions, returns, and exceptions.
• Collaborate with internal teams to resolve discrepancies and ensure smooth operations.
• Identify and escalate process errors or system failures to management with detailed documentation
• Prepare daily, weekly, and monthly ACH reports for management.
• Maintain accurate records for audit and regulatory purposes.
• Assist in testing and implementing ACH-related system enhancements.
• Recommend process improvements to increase efficiency and reduce risk.
• Process timely back-office account updates following bank notices of change.
• Support with reconciliation processing (back-up).

Benefits

• Attractive company subsidized Medical, Dental and Vision plans with leading insurance providers
• 401K Plan with Company Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Health Care and Dependent Care Flexible Spending

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees