Ace & Compliance Representative

Carter Logistics LLCAnderson, IN
Onsite

About The Position

As a member of the 3PL Customs Team, you will be responsible for receiving, creating, and submitting documents to Government agencies for our cross-border drivers, as well as assisting our Mexico team with documents for In-Bond shipments crossing into the US. This will include communication between you, drivers, customers, other internal departments, and some government border agencies.

Requirements

  • Strong computer skills ( Outlook, Excel, TMW, Word, Government web sites)
  • Business machines and systems.
  • Strong Customer service skills
  • Team Orientated
  • Willingness to learn Customs regulations for Canada, US. and Mexico
  • Must be detailed oriented.
  • Able to work unsupervised.
  • Strong organizational skills
  • Must be able to multitask.
  • Must be able to work in a fast-paced environment.
  • Strong data entry skills
  • Must be punctual!
  • Excellent problem analysis skills
  • Attention to detail is a must.
  • Solid verbal and written communication skills
  • High stress tolerance and ability to adjust to changing priorities in a fast-paced environment.
  • Strong work ethic with a professional, positive attitude
  • Computer literate; proficient with Microsoft Windows, MS Office programs, and applications such as Outlook, Excel, Word, PowerPoint, and Internet Explorer.
  • Solid work history and willingness to successfully function in a team environment.

Nice To Haves

  • College degree preferred and/or 1 year transportation & customer service experience.
  • Bilingual (Spanish) speakers is a plus.
  • TMW Knowledge is a plus.

Responsibilities

  • Assists, Assistant Manager and Team Lead as needed to ensure an efficient operation.
  • Execute duties as outlined in the Standard Work Instructions for the Department.
  • Provides assistance with the daily operation of Customs needs to employees.
  • Assists, Assistant Manager with projects as assigned.
  • In rotation for Weekend on call
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