About The Position

As an accredited Accuracy Checking Technician supporting our Digital Health Services division, you will play a vital role in ensuring efficient and affective administrative support in completing DMS (Discharge Medication Service) stage 2 and 3 for our patients. You will also primarily be working on the Pharmacy Contraception Service providing a first-class experience for our patients. You’ll work closely with pharmacy teams and cross-functional departments to maintain robust quality controls, support day-to-day clinical operations, and contribute to a workplace culture that is professional, collaborative, and purpose-led.

Requirements

  • An accredited Accuracy Checking Technician registered with the General Pharmaceutical Council.
  • Someone with strong communication skills (verbal and written), who is numerate, IT literate, and confident using systems such as Excel.
  • A professional with experience in pharmacy (community or online), able to work accurately in a busy environment and meet deadlines while following company and ethical standards.
  • A team player who can also work independently, showing initiative, proactivity, and drive in their role.
  • An individual who demonstrates patient‑focused customer service, ensuring care and accuracy in everything they do, with knowledge of DMS stages 2 and 3 desirable.
  • Someone who can prioritise and organise workload effectively, maintaining a high level of accuracy and contributing to team and business goals.
  • A person who embodies our core values: purposeful, ambitious, trusted, inventive, excellent, nurturing, and team‑focused — helping to create a workplace that is inclusive, collaborative, and positive.
  • Applicants must prove they have the right to live in the UK.
  • All successful applicants will be required to undergo a DBS check.

Nice To Haves

  • knowledge of DMS stages 2 and 3 desirable.

Responsibilities

  • To work within our Digital Health Services Team to provide stages 2 and 3 of DMS
  • To conduct Pharmacy Contraception Service consultations, following full training.
  • Be in contact with our patients daily on the phone, always ensuring patient focus
  • To provide administrative support for NMS (New Medicine Service), DMS and PCS (Pharmacy Contraceptive Service) and any other requirements for the business
  • Adhere to all legal, ethical, professional and company requirements
  • Working within a high-volume environment
  • Meeting set targets for individuals and team to meet business targets
  • Working with key teams across the business (customer service, purchasing, operations & pharmacists
  • Ensuring that the workplace remains fun, relaxed and friendly.

Benefits

  • Competitive contributory pension
  • Occupational sick pay
  • Long-service awards and refer-a-friend bonuses
  • Professional registration fees covered (GPhC, NMC, CIPD and more)
  • Cycle to Work and Green Car schemes (subject to eligibility)
  • Enhanced maternity and paternity pay
  • Flexible hybrid working to help balance work and home life
  • Private healthcare insurance at discounted rates (Aviva)
  • Employee Assistance Programme and in-house mental health support
  • Access to discounted gym memberships via Blue Light Card and benefits schemes
  • Regular health and wellbeing initiatives
  • Strong commitment to CPD, training and professional development
  • 25 days’ annual leave, increasing with service
  • Buy and sell holiday scheme
  • Blue Light Card and employee discount platform
  • Exclusive discounts at The Springs, Leeds
  • 25% off health & beauty purchases
  • 25% off Pharmacy2U Private Online Doctor services
  • Regular social events throughout the year
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