Accounts Receivable Specialist

Global Support CenterBoca Raton, FL
4h

About The Position

Seeking an AR/Collections specialist to join our team. Must be able to communicate with customers and keep detailed information on accounts. Previous experience preferred.

Requirements

  • High school diploma or equivalent
  • 2 years prior AR/Collection experience preferred
  • Expertise with MS Office applications, especially Excel.
  • Excellent interpersonal, verbal communication, organizational and writing skills.
  • Knowledge of operation of standard office equipment.
  • High level of problem-solving ability including independent judgment and decision-making skills.
  • Solid experience with excel including putting together basic formulas
  • Teamwork; the ability to help others throughout the company, as well as our customers, is vital.

Responsibilities

  • Monitor a segment of the AR aging report for past-due accounts.
  • Contact customers via phone and email to collect on outstanding invoices
  • Communicate with dispatch and customer service teams regarding customer hold status.
  • Monitor customer credit limits and update the system as needed
  • Accept customer calls and requests.
  • Create and update customer information.
  • Resolve invoice discrepancies in a timely manner
  • Interact positively and proactively with all satellite operations to facilitate timely and accurate information transfer in the billing process
  • Assist with special projects as needed.
  • Adjust and reconcile customer accounts

Benefits

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching
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