Accounts Receivable Specialist

Easterseals MORC • Auburn Hills, MI

8d

About The Position

Easterseals MORC is hiring for a Accounts Receivable Specialist to help make a
difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of
their field who care about the people they serve. If that sounds like you, we
want you on our team.

The Accounts Receivable (A/R) Specialist is responsible for actively monitoring
accounts receivable aging, resolving complex claim issues, and managing
claims-related collection activities to ensure timely and accurate
reimbursement. This role works payer and patient balances across service lines
and requires strong skills in claim research, payer policy interpretation,
denial management, follow-up, and documentation. The AR Specialist partners with
internal clinical/authorization teams, billing, and leadership to reduce aged
AR, identify root causes, and improve cash performance.

Responsibilities

• Monitor accounts receivable aging and prioritize follow-up on outstanding balances.
• Ensure claims are worked within payer timely filing and appeal deadlines.
• Addresses errors provided by Billing and other teams, confirming coverage for end dates and policy changes.
• Works collaboratively with Billing to address new SAL extractions, changes to policy, and work errors related to insurance billing.
• Research and corrects invalid or incorrect demographic information.
• Works collaboratively with intake, authorization, clinical, billing and other teams in researching and resolving rejected, incorrectly paid, and/or denied claims.
• Reviews and explains financial obligations and responsibilities with individual served and/or appropriate other supportive teams, answering questions related to billing and insurance.
• Acts as a liaison between individuals served, staff and the billing department.
• Identify recurring issues or denial trends and escalate as appropriate.
• Meet productivity, quality, and aging reduction goals.
• Demonstrates the ability to engage persons served in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
• Provides outstanding customer service, responding to inquiries and requests from both persons served and internal customers, in a professional and timely manner.
• Maintain compliance with HIPAA and organizational policies.

Benefits

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed