Accounts Receivable Specialist

CSX • Jacksonville, FL

6d

About The Position

Job Summary Facilitate invoice collection and resolution of account issues for a portfolio of customers in Receivables Management. Manages the end-to-end process of collecting outstanding invoices, investigating and resolving account discrepancies, maintaining accurate records, and seeking long-term solutions to repetitive problems to enhance the customer experience. This role requires detail orientation as well as strong analytical, communication, and organizational skills. Primary Activities and Responsibilities Proactively manage the collection of assigned invoices, ensuring timely payments are received and applied. Review invoices and support documentation to ensure billing accuracy. Coordinate and build strong relationships with internal departments and external customers to research discrepancies, gather information, and provide fact-driven responses. Analyze data to identify trends and work with management team to implement appropriate solutions. Maintain composure when tackling new tasks, when dealing with ambiguity, and when faced with periods of high workload. Miscellaneous activities and responsibilities as assigned by manager.

Requirements

• Associate Degree/2-year Degree 1 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field
• High school diploma or GED 3 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field
• Knowledge of corporate financial principles and practices.
• Exceptional interpersonal communication skills.
• Strong sense of ownership and urgency in driving tasks to completion.
• Inquisitive - innate curiosity.
• Excellent attention to detail and organizational skills.
• Ability to learn quickly and to apply new knowledge and skills efficiently.
• Strong time management skills.
• Ability to address multiple priorities in a fast-paced environment.
• Ability to analyze complex business issues and make sound decisions.
• Ability to manage projects and work independently.

Nice To Haves

• Bachelor's Degree/4-year Degree
• 3 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field
• 1 or more years of railroad experience
• SAP experience

Responsibilities

• Proactively manage the collection of assigned invoices, ensuring timely payments are received and applied.
• Review invoices and support documentation to ensure billing accuracy.
• Coordinate and build strong relationships with internal departments and external customers to research discrepancies, gather information, and provide fact-driven responses.
• Analyze data to identify trends and work with management team to implement appropriate solutions.
• Maintain composure when tackling new tasks, when dealing with ambiguity, and when faced with periods of high workload.
• Miscellaneous activities and responsibilities as assigned by manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees