Accounts Receivable Specialist - Entry Level

Southern Trust Insurance Company • Macon, GA

1d

About The Position

Under the direction of the Accounts Receivable Manager, the Accounts Receivable Specialist is primarily responsible for handling customer service calls from agents and insureds regarding accounts with pleasant, timely responses. The position also updates and maintains insureds’ policies for billing changes and items that affect payments owed on accounts. The position requires the individual to use analytical skills to research problems and effectively communicate the problem and/or solution to internal and/or external customers.

Requirements

• High school degree or equivalent
• 1+ years of experience in accounts receivable or equivalent
• Computer skills-typing, Excel
• Exemplary customer service skills
• Ability to maintain confidentiality
• Experience in call center environment preferred
• Excellent communication skills (verbal and written)
• Adept at problem solving
• Ability to maintain a high level of accuracy
• Knowledge of Property and Casualty Insurance Preferred

Nice To Haves

• Knowledge of accounting (i.e. bank reconciliations, general ledger)

Responsibilities

• Post daily checks and payments to insured’s accounts
• Deposit payments to bank and record deposits
• Handle a high volume of customer service phone calls
• Research unusual payments or payments received without remittance
• File maintenance on insured accounts: update billing plans, record items & adjust for manual changes in all systems
• Process insufficient funds and notify agents/insureds
• Process refunds and analyze accounts for validity of refund
• Perform all other duties as assigned

Benefits

• 401(k) company match up to 6% eligible upon hire
• Medical, dental & vision, including company paid Life insurance and long-term disability
• Health care flexible spending accounts
• Paid time off
• Parental & family leave; military leave & pay
• Employee Referral Incentive
• Career Development & Continuing Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees