Accounts Receivable Specialist

Renewal by Andersen of Central Virginia•Richmond, VA

2d•Onsite

About The Position

Renewal by Andersen of Central Virginia, the replacement division of Andersen Windows, is seeking an Accounts Receivable Specialist to join its growing team. This is a full-time, in-office position based in their Richmond office. The role operates in a fast-paced, deadline-driven environment and offers the opportunity to be part of a collaborative and growing team. The company's culture focuses on people, with every team member committed to customers, the community, and each other, fostering inclusion, respect, and growth. The Accounts Receivable Specialist will be responsible for managing final payments, maintaining accurate receivables records, and supporting the collections process.

Requirements

Minimum of 2 years of accounts receivable experience required
Strong communication skills (written and verbal), with the ability to handle collections professionally
Proficiency in Microsoft Office Suite
Strong attention to detail and organizational skills
Ability to work collaboratively across departments
Comfortable working in a fast-paced environment
Ability to manage multiple priorities and meet deadlines

Responsibilities

Process all final payments from orders, including check, credit card, and financed transactions
Ensure compliance with federal requirements when processing financed orders
Contact homeowners regarding open balances via phone, email, and text
Review and reconcile Accounts Receivable reports to ensure accuracy
Collaborate cross-functionally with departments to determine order status for collections
Partner with leadership to review and follow established collection processes
Research discrepancies and resolve past-due accounts
Maintain accurate and up-to-date customer account records
Assist with monthly reconciliation and reporting as needed
Perform other related duties as assigned