Accounts Receivable Specialist

Robson ForensicLancaster Township, PA
10hOnsite

About The Position

You are an experienced Accounts Receivable professional with excellent communication skills and a flair for collections. You enjoy a fast-paced, deadline-driven environment and are looking for an opportunity to work with a collaborative team. Robson Forensic is looking for an Accounts Receivable professional like you. You will be responsible for the overall maintenance and collection of Client accounts within an assigned portfolio, as well as daily collaborative support for the A/R Team in a fast-paced and critically time-sensitive environment. This position is in-office Monday - Friday from 8:00 am to 5:00 pm. Not eligible for hybrid/remote working.

Requirements

  • Education: Bachelor’s degree is preferred.
  • Experience: 5+ years of office experience in Accounts Receivable, Collections, Customer Service, Cash Posting, and Fundamental Accounting.
  • Computer Skills: Proficiency with MS Office and Accounting software.
  • Communication Skills: Excellent and effective communication skills; poised and professional in person, over the phone, and via email.
  • Aptitude: Highly organized and detail-oriented with strong critical thinking and problem-solving skills.
  • Work Style: Able to self-manage daily tasks and set priorities with little supervision.
  • You must have a clean background screen, a driver’s license, and the ability to drive.

Responsibilities

  • You will maintain compliance with Financial Policies and Procedures.
  • You will handle highly confidential information with discretion.
  • You will accurately document activity and process client payments.
  • You will efficiently respond to email queries regarding account status.
  • You will respond to customer requests, including invoices and statements.
  • You will work cross-functionally with various departments to resolve client concerns.
  • You will contact customers daily via phone and email to address financial obligations.
  • You will identify and address overdue accounts in a timely manner.
  • You will perform other related duties as needed.
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