Accounts Receivable Specialist

Aston Carter•Westerville, OH

12d•$24 - $24•Onsite

About The Position

The Accounts Receivable Specialist plays a crucial role in the daily operations of the Cash Application and Collections department. This position involves managing cash flow through daily reconciliation of lockbox payments and engaging in collections activities within a high-volume, goal-oriented team.

Requirements

Experience in accounts receivable and invoice processing.
Proficiency in Microsoft Office.
Skills in cash application and reconciliation.
Experience in collections within high-volume environments.
Expertise in accounts receivable management and root cause analysis.
Good communication skills are essential as the role involves phone interactions.

Nice To Haves

Open to entry-level candidates or individuals with 1-2 years of AR experience.
Experience in high-volume, fast-paced environments.
Distribution experience is helpful.
SAP experience is ideal, but experience with any ERP system is acceptable.
Willingness to cross-train in both cash application and collections, starting with an assignment in one of the roles.

Responsibilities

Maintain a commitment to continuous improvement by enhancing the collection process and service quality provided to customers.
Adopt new business processes that promote automation and reduce complexity.
Collaborate with field and central teams to identify root causes of issues leading to past-due invoices and implement action plans to address these issues.
Minimize exposure to bad debt.
Conduct proactive reviews of outstanding balances and identify risk accounts.
Manage assigned customer accounts.
Reduce outstanding past-due balances to meet or exceed targets for contractual accounts.
Investigate root causes for non-payment.
Compile and implement recommendations for improving accounts receivable, including reducing past-due balances and remittance issues.
Report results to department management and/or shared service customers.