Assist the Inventory Team by manually entering inventory data into NetSuite with great accuracy & efficiency. Access customer portals to retrieve, navigate, research, and save supporting documentation for deductions on customer payments. Research, request, follow-up on bill of ladings, arrival notices for POE shipments, and proof of deliveries for shortage deductions. File & submit customer disputes as assigned. Support & respond to chargeback inquiries and requests from Account Managers as assigned. Update & maintain customer dispute master log. Process payments and post to customer accounts. Assist with resolving any discrepancies with billing. Occasional b2b collections via phone or email.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees