Accounts Receivable Specialist

Truewerk•Denver, CO

4d•$65,000 - $70,000•Hybrid

About The Position

We’re building gear that works as hard as the people wearing it—and that means running a tight, disciplined operation behind the scenes. We’re looking for an AR Specialist in Denver, Colorado who takes ownership of the details and keeps cash moving. This role sits at the center of our order-to-cash cycle, supporting both DTC and wholesale channels, and plays a key part in maintaining strong customer relationships while protecting the business. You’ll work across AR, credit, and collections—applying payments, managing customer accounts, reviewing credit, and following through on outstanding balances. It’s a hands-on role that requires organization, persistence, and good judgment. We’re looking for someone who is comfortable operating inside a modern ERP—ideally NetSuite, but Microsoft Dynamics or SAP works too. Experience in apparel, footwear, outdoor gear, or broader consumer goods like CPG is a strong plus, especially if you’ve supported both DTC (ecommerce) and B2B (retail/wholesale) customers and understand the nuances of each. If you’re someone who likes clean data, getting things done the right way, and being part of a Team that’s supportive, kind, and easy to work with—this role is for you.

Requirements

2–5 years of experience in accounts receivable, credit, or collections
Non-negotiable: Experience with Large ERP systems like NetSuite, Microsoft Dynamics, SAP, etc. (NetSuite preferred)
Experience in a hardgoods or softgoods industry such as apparel, footwear, outdoor gear, or consumer goods
Experience supporting both DTC (ecommerce) and B2B (retail/wholesale) customers
Intermediate to Advanced Excel / Google Sheets skills
Working knowledge of AR aging and collections best practices

Nice To Haves

Apparel experience is strongly preferred
Beginning to intermediate Shopify experience
Familiarity with wholesale deductions, chargebacks, and compliance programs
Exposure to GAAP concepts and month-end close processes
Experience reviewing business credit reports and issuing terms

Responsibilities

Process and reconcile daily AR activity across DTC and wholesale channels and support month-end close activities with AR reconciliations and reporting
Apply customer payments (ACH, wire, check, credit card) and resolve chargebacks, deductions, returns, allowances, and short pays common to wholesale customers
Review customer invoices, credits, and adjustments for accuracy and monitor AR aging, past-due balances, and investigate discrepancies
Perform high-volume cash application, partnering with IT to resolve technical issues
Review credit applications and supporting documentation for B2B customers, set up and maintain customer accounts, payment terms, and credit limits, and monitor customer credit exposure and compliance with limits
Perform routine credit reviews using financial information and credit reports (e.g., D&B) and place and release credit holds in alignment with company policy and business needs
Partner with Sales and Operations to balance growth objectives with credit risk management, partnering closely with the Accounting Manager
Manage collections proactively for wholesale accounts and other B2B receivables by contacting customers regarding overdue balances and following up on payment commitments
Track and document collection activity and dispute resolution status and escalate delinquent or high-risk accounts
Prepare AR aging, collections status, and credit exposure reports and identify trends related to deductions, disputes, and customer payment behavior
Support audit requests and internal controls related to AR, credit, and collections and assist with process improvements to enhance efficiency, accuracy, and cash flow

Benefits

Employer-paid medical (HDHP & PPO options) and dental plans
Optional vision, pet, accident, cancer, critical illness, and hospitalization insurance
Company-sponsored life, AD&D, short-term disability, and long-term disability coverage
Affordable coverage for dependents and domestic partners
HSA with monthly employer contribution
FSA, dependent care, and commuter spending accounts
Employee Assistance Program (free mental health, financial, and legal counseling)
Professional development reimbursement program
Volunteer and community-building opportunities
401(k) with company match
Monthly hybrid work stipend
Hybrid working schedule (with great snacks!)
Annual performance bonus
Unlimited PTO policy and paid company holidays
Free workwear for you and discounts for friends and family!