Accounts Receivable Specialist

ADG Corp•Boca Raton, FL

About The Position

JOB SUMMARY Seeking an AR/Collections specialist to join our team. Must be able to communicate with customers and keep detailed information on accounts. Previous experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Monitor a segment of the AR aging report for past-due accounts. Contact customers via phone and email to collect on outstanding invoices Communicate with dispatch and customer service teams regarding customer hold status. Monitor customer credit limits and update the system as needed Accept customer calls and requests. Create and update customer information. Resolve invoice discrepancies in a timely manner Interact positively and proactively with all satellite operations to facilitate timely and accurate information transfer in the billing process Assist with special projects as needed. Adjust and reconcile customer accounts

Requirements

High school diploma or equivalent
2 years prior AR/Collection experience preferred
Expertise with MS Office applications, especially Excel.
Excellent interpersonal, verbal communication, organizational and writing skills.
Knowledge of operation of standard office equipment.
High level of problem-solving ability including independent judgment and decision-making skills.
Solid experience with excel including putting together basic formulas
Teamwork; the ability to help others throughout the company, as well as our customers, is vital.
Ability to sit at computer monitor for long periods throughout the day.
Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

Responsibilities

Monitor a segment of the AR aging report for past-due accounts.
Contact customers via phone and email to collect on outstanding invoices
Communicate with dispatch and customer service teams regarding customer hold status.
Monitor customer credit limits and update the system as needed
Accept customer calls and requests.
Create and update customer information.
Resolve invoice discrepancies in a timely manner
Interact positively and proactively with all satellite operations to facilitate timely and accurate information transfer in the billing process
Assist with special projects as needed.
Adjust and reconcile customer accounts