Accounts Receivable Specialist

1-800-FLOWERS.COM, INC. • Jericho, NY

7h • $50,000 - $72,000

About The Position

1-800-Flowers.com is looking for an Accounts Receivable Specialist to join our
Finance team and play a critical role in maintaining healthy cash flow and
strong customer relationships. This role owns the full AR lifecycle—from billing
and cash application to collections and dispute resolution—while partnering
cross-functionally to drive accuracy, efficiency, and continuous process
improvement.

This is a hands-on role for someone who is detail-oriented, proactive, and
comfortable balancing transactional work with customer-facing communication.

Requirements

• High school diploma or GED required; Bachelor’s degree in Finance, Accounting, or related field preferred
• Previous experience in Accounts Receivable or a similar financial role
• Strong analytical skills with the ability to troubleshoot and resolve discrepancies
• Excellent written and verbal communication skills
• High attention to detail with strong organizational and multitasking abilities
• Ability to work independently while contributing effectively to a team environment

Nice To Haves

• Experience with Oracle and procurement platforms such as Ariba, DSSI, or Coupa
• Strong proficiency in Microsoft Excel and other Microsoft Office tools
• Experience supporting high-volume or complex AR environments

Responsibilities

• Generate and distribute customer invoices, statements, and dunning letters
• Post cash receipts and credit card payments accurately and timely
• Apply payments, process adjustments, and resolve misapplied payments
• Monitor AR aging reports and proactively follow up on past-due balances
• Conduct collection outreach via phone and email with internal and external customers
• Escalate issues appropriately while maintaining strong customer relationships
• Respond to billing inquiries and investigate discrepancies
• Partner with internal teams to resolve customer disputes efficiently
• Ensure a high level of service while protecting company financial interests
• Assist with AR reporting and month-end close activities
• Analyze trends, identify root causes of issues, and recommend process improvements
• Support ongoing optimization of AR workflows and systems
• Work closely with Sales, Customer Service, and Finance teams to resolve account issues
• Communicate clearly and professionally with stakeholders at all levels

Benefits

• Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
• Flexible Spending Account
• Health Savings Account
• 401k retirement program
• Mental health resources/ Employee Assistance Program
• 80 hours of paid vacation time (accrued on an hourly basis)
• 9 paid holidays
• 30% employee discount across our family of brands
• Potential eligibility for annual merit-based wage increase, if applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED