Accounts Receivable Specialist

OTR Solutions•Scottsdale, AZ

About The Position

OTR Solutions is a FinTech company in the transportation industry, providing factoring, fuel, and business management solutions to help companies access funds for daily operations. The company has been recognized as a "Top Workplace" since 2016. As an Accounts Receivable Specialist, you will be a key facilitator in OTR's Invoice-to-Cash (I2C) process, working with over 10,000 transportation clients to maintain efficient cash flow. This role involves acting as a liaison between carriers, brokers, shippers, and other stakeholders to resolve issues and facilitate business flow. You will monitor accounts, track payments, provide customer service, and be responsible for collecting payments for OTR and its clients, addressing any financial issues that arise.

Requirements

Bachelor’s degree in Business or related field
Exceptional communication, organizational, and problem-solving skills
Team player with multi-tasking and prioritizing abilities
Professionalism and strong customer service skills
Ability to handle difficult conversations
Proficiency in MS Excel and related computer knowledge

Responsibilities

Consult with customers to determine payment status and resolve overdue payments
Monitor accounts, identify payment trends, and communicate issues to appropriate parties
Track payment on client invoices to ensure timely payments
Reconcile internal receipts to open invoices
Advise clients of necessary actions and strategies for debt repayment
Organize and record information about financial status of clients and collection efforts
Obtain cleared checks, invoices and back-up for accounts that remit to third parties
Proactively identity fraud delays in payment
Contact bond companies to file claims and write letters for delinquent accounts
Provide client support and perform various administrative functions for assigned accounts
Communicate with the team about the activity of daily operations