Accounts Receivable Specialist

Netsmart Technologies • Overland Park, KS

39d • Onsite

About The Position

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Accounts Receivable Specialist: As an Accounts Receivable Specialist, you will play a vital role in supporting the financial operations of the organization by ensuring accurate and timely processing of payments and maintaining strong client relationships. This position involves more than just transactional duties; it requires ownership of a client portfolio, a deep understanding of billing cycles, and a strategic approach to collections. You will be responsible for generating invoices, updating client records, and proactively following up on outstanding balances, with a particular focus on high-value accounts that drive the majority of revenue. The role requires strong organizational skills, attention to detail, and effective communication across phone, email, and written correspondence. You will collaborate regularly with internal teams such as regional controllers, revenue recognition, and contracts to resolve issues and ensure smooth operations. Success in this role means being a confident communicator, a dependable team player, and someone who thrives in a fast-paced, collaborative environment. The team is close-knit and supportive, with a culture that values flexibility, camaraderie, and a hybrid work model that promotes work-life balance. If you enjoy building relationships, solving problems, and contributing to a positive and productive team, this role offers a rewarding opportunity.

Requirements

• Ability to work onsite in Overland Park, KS
• Bachelors degree or 2 years of relevant work experience
• Proficient with Microsoft Office including Word, Excel, and Outlook
• High level of professionalism with internal and external client
• Excellent oral and written communication skills

Nice To Haves

• Salesforce CRM experience
• Software company accounts receivable experience
• Contract experience
• AR system and process experience

Responsibilities

• Prepare, post, verify, and record payments and transactions related to accounts receivable.
• Maintain and update client files, including name or address changes, mergers, or mailing attentions.
• Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing files and contact delinquent accountholders to request payment.
• Responding to questions from clients on monthly billing statements based on the general ledger
• Copy, file, and retrieve materials for accounts receivable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees