Cash Applications / Collections - Req# 3727

Denali Water Solutions LLC•Russellville, AR

4h•Onsite

About The Position

The Cash Applications / Collections role is pivotal in ensuring the accurate and timely processing of incoming payments and the effective management of outstanding receivables. This position focuses on applying cash receipts to customer accounts, reconciling payment discrepancies, and maintaining up-to-date records to support the company’s financial integrity. Additionally, the role involves proactive communication with customers to resolve payment issues and to facilitate collections, thereby improving cash flow and reducing days sales outstanding. The successful candidate will collaborate closely with the accounting and sales teams to address billing inquiries and support month-end closing activities. Ultimately, this role contributes significantly to the company’s financial health by ensuring that cash is accurately accounted for and collections are efficiently managed. We’re looking for a detail-oriented and motivated Accounts Receivable Cash Application / Collections Specialist to join our team. In this role, you’ll be responsible for ensuring timely collections, reconciling accounts, and building strong relationships with customers. If you thrive in a fast-paced environment, enjoy problem-solving, and have experience handling high call volumes, this is a great opportunity to make an impact.

Requirements

Experience: 5+ years in Accounts Receivable, Credit, or Collections (high-volume call experience preferred).
Skills: Strong communication (phone and email), excellent listening skills, and proven ability to build rapport.
Tech: Strong in Microsoft Excel; NetSuite Experience preferred; comfortable with CRM systems and learning new software quickly.
Strengths: Organized, detail-oriented, able to prioritize multiple tasks, a strong team player, Maintains good attendance and adherence to regular work schedule.

Nice To Haves

One year of Cash Applications experience preferred.
NetSuite Experience preferred

Responsibilities

Make 16–23 daily outbound collection calls to meet company goals and maintain Days Sales Outstanding (DSO).
Proactively manage and follow up on past-due accounts with a systematic approach.
Partner with sales teams and customers to build positive working relationships.
Reconcile customer accounts and resolve discrepancies quickly.
Monitor credit limits, recommend changes when necessary, and manage risk exposure.
Track metrics, meet collection KPIs, and support overall AR department goals.
Provide daily bank deposit information to specialists for posting
Maintain Daily Cash Worksheet
Review daily deposits for accuracy
Ensure all cash entries are completed and tie to bank data prior to month end
Create and enter journal entries required to correct misapplications
Reconcile cash or undeposited funds accounts as needed
And any other AR related tasks

Benefits

Mission-driven work in a rapidly growing sustainability company
Opportunities for professional growth and learning
Collaborative, values-driven team culture
Competitive salary and benefits
Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family.
Generous 401(k) Match: We’re here for your long-term future – we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow.
Company-Paid Disability & Life Insurance: We’ve got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you’re protected.
Voluntary Life for Employees & Family: Customize additional coverage for you and your loved ones with our voluntary life insurance options.
Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs.
Paid Time Off (PTO) & Sick Time: We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave.
9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year.
Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals.
Professional Development: Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally.
Employee Assistance Program: Life can be challenging at times, and we’re here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs.
Wellness Program: At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career.