Cash Applications Representative

VERITEXT LLCAtlanta, GA
1dHybrid

About The Position

Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Cash Applications Representative (Corporate), you will be responsible for payment applications to the appropriate client accounts.

Requirements

  • 1+ years of related experience
  • Assertive, proactive, and efficient with excellent problem solving and follow-up skills.
  • Take initiative & be able to work independently.
  • Strong computer skills, Zoom, Microsoft, Outlook.
  • Customer service oriented with strong interpersonal skills.
  • Excellent attention to detail, highly organized and able to multi-task.
  • 1-2 years’ experience in Cash Applications required.
  • Experience with Excel spreadsheets is required.

Responsibilities

  • Apply all incoming payments to the correct client accounts (including Credit Cards, EFT & Checks)
  • Reconcile all payment applications daily
  • Process Credit Card payments for our clients on our credit card portal(s)
  • Review Banking Correspondence & distributing it to the appropriate teams (Cash Apps, Collections, Accounting)
  • Research payments that are received with no payment detail
  • Daily follow up on all Unapplied/Unidentified payments
  • Identify refunds at time of application
  • Handle Cash application requests from clients & all other departments

Benefits

  • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
  • Healthy work-life balance: hybrid or remote work structure, paid time off, Paid Parental Leave, tuition reimbursement and more
  • Employee equity and referral programs: when we succeed, you succeed!
  • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally
  • Matched 401(k) to help you save for your future
  • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
  • Earned wage access: get a portion of the wages you earned prior to payday
  • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
  • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun!
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