Accounts Receivable Specialist

Aston Carter•Rocky Hill, CT

8d•$24 - $34•Onsite

About The Position

We are seeking a motivated and detail-oriented AR/Billing & Collections Specialist to support our Service Department. This role involves managing the full billing cycle, ensuring accurate invoicing, and handling timely collections. The ideal candidate will resolve discrepancies efficiently and assist in purchase order processing. This position requires strong multitasking abilities and a self-directed approach.

Requirements

Experience in collections, accounts receivable, and billing.
Proficiency in general accounting principles or the ability to learn quickly to assist other departments as needed.
Strong customer service skills.

Nice To Haves

Experience with large ERP software
Proficiency utilizing Pivot Tables and V-Lookups in Microsoft Excel

Responsibilities

Prepare, review, distribute, and maintain records for service, contract, project, and portal billings.
Ensure accurate and timely invoicing according to billing instructions, agreements, or quotes.
Respond promptly to customer inquiries and maintain exceptional service throughout the billing/collection process.
Create projects and service orders within the COINS ERP software database.
Monitor accounts receivable aging reports using provided tools and proactively contact customers to prevent significant aging.
Maintain accurate and detailed notes, including last contact dates, payment updates, and follow-up status.
Collaborate with internal and external departments to resolve discrepancies, investigate historical data, and correct issues such as missing checks, misapplied payments, and incorrect billings.
Follow up on calls, send notices and statements, and advise on potential risks or recommend outside collections.
Enter and verify purchase orders, reconcile vendor invoices, and collaborate with vendors and internal teams to resolve discrepancies.
Perform other related duties as assigned or needed.