Accounts Receivable Representative

Shell•Houston, TX

2d•$67,000 - $101,000

About The Position

We are looking for a highly motivated individual with a genuine interest in energy and technology, and a passion for delivering products for a growing company. As an Accounts Receivable Representative, you will perform a wide variety of receivables and collections functions, including but not limited to cash posting, reconciling, and reducing accounts‑receivable delinquency. Reporting to the Accounts Receivable & Collections Team Lead, this role requires a self‑motivated, dedicated, and responsible individual with the ability to perform well under pressure.

Requirements

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
High School diploma required; some college preferred
At least 3 years in Accounts Receivable or Customer Service role
Proficient use of Microsoft Office programs including Word, Outlook, and Excel skills
Strong analytical and problem-solving skills must be able to provide timely and accurate data analysis
Strong business writing skills and experience developing communication in various formats
Learner mindset and eye for continuous improvement needs
Excellent organization and time management skills, with the ability to maintain a strict level of attention to detail
Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives
Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships
Self-motivated with the desire to consistently improve performance and gain further knowledge
Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills
Comply with company policies and procedures
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with co-workers and higher-level managers
Ability to sit or stand for extended periods of time and move around work environment as needed
Comply with company policies and procedures

Responsibilities

Daily cash posting and reconciliation
Research and resolve payment discrepancies
Research and respond to client inquiries
Answer inquiries both internal and external regarding payments and balances
Work with the Customer Operations Department to resolve customer billing problems to reduce accounts receivable delinquency in a timely manner
Interact with internal departments and customers to answer questions and resolve issues
Crosstrain on a variety of accounts receivable functions
Other duties as assigned

Benefits

The base salary range for this position is $67,000 - $101,000 per year.
As pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
Employees also participate in a company pension plan and a 401(k) plan.
Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance.
Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.
For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.
Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
Benefit from flexible working hours, and the possibility of remote/mobile working
Take advantage of paid parental leave, including for non-birthing parents
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs