On Site - Accounts Receivable Manager – Billing Operations

Summit Health CityMD•Rocky Hill, CT

1d•$77,000 - $100,000•Onsite

About The Position

The Accounts Receivable Manager is responsible for overseeing and optimizing professional billing and accounts receivable operations to ensure timely, accurate claim submission and prompt reimbursement. This role leads billing workflows, AR follow-up, denial management, payer escalation, and vendor performance while driving process improvements that enhance cash flow and reduce revenue leakage. The manager partners with internal leaders across Revenue Cycle, Managed Care, Finance, and Operations to analyze performance data, identify root causes of AR delays and denials, and implement corrective action plans that improve financial performance for clients.

Requirements

Bachelor’s Degree in Business, Accounting, Healthcare Administration, or a related field required
Minimum of five (5) years of progressive experience in physician billing and accounts receivable management within a complex healthcare environment (academic medical center, multi-hospital system, or large physician group)
Demonstrated experience with professional billing EHR and practice management systems
Strong knowledge of payer billing rules, claim submission processes, denial resolution, and AR best practices

Nice To Haves

Master’s Degree preferred
Revenue cycle or healthcare financial certifications preferred (e.g., CRCR, HFMA), but not required

Responsibilities

Collaborate with Starling leadership to develop performance goals, operational plans, and AR improvement strategies aligned with organizational objectives
Lead and manage professional billing and accounts receivable operations, including: Claim submission and edits AR follow-up and resolution Denial management and appeals Payment posting coordination Credit balances, refunds, and write-offs
Define, implement, and continuously improve AR and billing policies, workflows, and standard operating procedures
Monitor and report key revenue cycle performance indicators, including AR aging, denial rates, clean claim rate, days in AR, and cash collections
Ensure claims are submitted accurately and timely in compliance with payer requirements, contracts, credentialing, and enrollment guidelines
Partner with the Managed Care team to support payer relationships, contract compliance, and payer issue escalation
Provide oversight, in collaboration with Finance, on month-end close activities related to revenue, accounts receivable, and billing transactions
Analyze and oversee adjustments, write-offs, and denial trends; provide actionable recommendations to reduce future revenue loss
Manage internal staff and/or third-party AR and billing vendors to ensure productivity, quality, and SLA performance
Support and participate in EHR implementations, upgrades, integrations, and other revenue cycle initiatives impacting billing and AR workflows
Ensure compliance with state and federal regulations, payer guidelines, internal controls, and HIPAA requirements
Build and maintain strong relationships with operational leaders, external partners, and vendors to support revenue cycle performance
Perform other duties as assigned